P&C Product Management Manager (Data Support)

USAA•San Antonio, TX

4d•Hybrid

About The Position

USAA is seeking a P&C Product Management Manager to join the Go-To-Market Team, focusing on data and analytics support. This role involves identifying, prioritizing, and advocating for necessary data, analytics, and tools, as well as creating prototypes for new analytical tools and reports, and supporting leadership with meeting preparations. The position also provides state support for Louisiana as needed and contributes to achieving property and casualty (P&C) insurance profit and growth targets in assigned regions. The role assists in developing strategic vision and tactical plans to expand USAA's product line market share, focusing on state-specific competitive and financial KPIs to anticipate and react to trends. It also identifies opportunities for regional impacts that drive best practices and innovation across the organization. This role is remote eligible in the continental U.S. with occasional business travel, but individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week.

Requirements

Bachelor's Degree in Business, Marketing, Risk Management, Supply Chain, Statistics, or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
6 years of relevant product or program management experience analyzing data and developing recommendation, or an advanced degree in Business, with 4 years of product or program management experience.
3 years of P&C experience.
Working experience in creating product briefings and presenting to executive leadership.
Demonstrated experience in effectively conducting product analysis & gain an in depth understanding of market dynamics including competitor underwriting initiatives and rate level analysis.
Competent knowledge of applicable product related regulations, and risk and compliance requirements.

Nice To Haves

P&C Product Management - Experience with P&C product management to include understanding of pricing, P&L, risk profiles, underwriting, state specific forms and legal/risk management.
Proactive Ownership & Adaptability - Demonstrates initiative by anticipating needs, taking ownership of tasks and projects from inception to completion, and proactively identifying and addressing potential roadblocks. Adapts seamlessly to shifting priorities, processes, and deadlines, maintaining a high level of productivity and quality. Seeks solutions independently and collaborates effectively when challenges arise.
Growth Mindset & Constructive Communication - Actively seeks and readily accepts constructive feedback, viewing it as an opportunity for development. Engages in collaborative problem-solving, contributing ideas and actively listening to others. Communicates challenges and mistakes transparently, focusing on learning and improvement.
Data Analytics - Confirmed sophisticated data analytical experience and the ability to demonstrate the skills for pulling data as well as analyzing trends to make recommendations to leadership.
Data Storytelling – Ability to develop and deliver compelling data-driven presentations that translate data into clear, actionable insights for leadership.
Technical Tools – Mastery of essential data tools including SQL, Tableau, Sigma, and Snowflake. Experience with Python is a plus.
US military experience through military service or a military spouse/domestic partner.

Responsibilities

Works with large data sets to develop analytical insights and analyzes state-specific P&L and marketing strategy and the impact of marketing investments.
Answers financial and customer-related questions from key stakeholders using multiple data sources including SAS, SQL, Tableau, R, etc.
Collaborates with internal stakeholders partners to develop insights to develop and execute on multi-year state strategy.
Engages with external regulators to bring strategic actions to market.
Analyzes data with internal stakeholders, such as pricing, UW, and claims, to identify growth opportunities, build a 360-degree view of the membership and present key learnings.
Builds reports using data tools to monitor business performance and communicate results.
Identifies emerging themes, internal and external trends to improve performance and minimize risk.
Assists with the evaluation of product performance metrics and competitor actions to help facilitate decision making at regional/ countrywide level.
Partners with Government & Industry Relations, Attorney, and Compliance Advisor to manage relationship with local regulatory agencies and industry organizations.
Serves as a resource to team members by providing guidance and training on processes and procedures in support of product line initiatives.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.