P&C Product Management Analyst Consultant - State Management

USAA•Tampa, FL
•$85,040 - $162,550•Hybrid

About The Position

We are seeking a P&C Product Management Analyst Consultant to support P&C Personal Lines products for our members for the Go-To-Market (GTM) sub-region team comprising the states of Arkansas and Louisiana. This role monitors, analyzes, and interprets data for property & casualty product line. Interprets complex data analysis to identify opportunities and challenges in assigned state(s). Develops recommendations to support product strategy with a deliberate focus on profitability, competitiveness, and sales performance for assigned state(s). This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week.

Requirements

  • Bachelor's degree in Business, Marketing, Supply Chain, or Statistics; OR 4 years of relevant education and/or experience.
  • 4 years of relevant product or program management experience analyzing data and developing recommendations, or an advanced degree in Business, with 2 years of product or program management experience.
  • 2 years of P&C experience.
  • Advanced skills using data querying tools and dashboards including excel, Tableau, or other analysis tools.
  • Knowledge of product related regulations, and risk and compliance requirements.

Nice To Haves

  • P&C Business Acumen, (product management, pricing, underwriting, product intelligence etc.).
  • Proven complex data analytical experience and the ability to demonstrate an aptitude for pulling data as well as analyze trends to make recommendations to leadership.
  • Proficient knowledge of Excel, Snowflake, SQL, Tableau, or similar applications.
  • Strong written and verbal communication skills.
  • Consistent demonstration of leadership behaviors.
  • US military experience through military service or a military spouse/domestic partner.

Responsibilities

  • Analyzes complex internal and external data such as segment level performance, local market trends, cost benefit analysis, and weekly and monthly performance vs plan/forecast.
  • Develops recommendations related to multi-year strategic goals, policy/membership growth, product enhancements, and non-rate actions.
  • Formulates responses to routine and complex member inquiries elevated by Member Contact teams.
  • Interacts with, and at times directs, key stakeholders across the business to collect and analyze information that drives the business goals including but not limited to Underwriting, Marketing, Legal, IT.
  • Develops complex product dashboards and reporting in excel, Tableau, or other analytical tools to support the identification of key performance metrics such as results monitoring, competitive, position, and local market strategy execution.
  • Develops and delivers performance presentation briefing materials for business reviews with extended state team, leadership, and other stakeholders.
  • Understands and maintains expert knowledge of current state laws and regulatory environments for assigned states.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Benefits

  • comprehensive medical, dental and vision plans
  • 401(k)
  • pension
  • life insurance
  • parental benefits
  • adoption assistance
  • paid time off program with paid holidays
  • 16 paid volunteer hours
  • various wellness programs
  • career path planning
  • continuing education
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