P&C Product Management Director - State Management

USAA•Tampa, FL

1d•$127,310 - $243,340•Remote

About The Position

The P&C Product Development Director supports USAA P&C Personal Lines products for Arkansas and Louisiana as part of the Go-To-Market Team. This is a non-people-leading Director/Analyst role accountable for achieving property and casualty insurance profit and growth targets in assigned states. The role develops strategic vision and tactical plans to expand product line market share profitably, monitors state-specific competitive and financial KPIs, and identifies opportunities for state-level impact that can drive organizational best practices and innovation. The position is remote-eligible within the continental United States, with occasional business travel. Employees residing within 60 miles of a USAA office are expected to work onsite four days per week. The role works with large datasets, conducts state-specific financial and market analysis, develops and maintains insurance products, collaborates with internal and external partners, and presents insights and recommendations to executives and business stakeholders. It also provides guidance, coaching, and training to team members and ensures business risks are managed in accordance with risk and compliance policies.

Requirements

Bachelor's degree in Business, Marketing, Supply Chain, or Statistics, or four years of relevant education and/or experience.
Eight years of relevant product or program management experience analyzing data and developing recommendations, or an advanced degree in Business and six years of product or program management experience.
Four years of P&C experience.
Extensive experience creating product briefings and presenting to executive leadership.
Demonstrated experience independently conducting product analysis and developing an in-depth understanding of market dynamics, including competitor underwriting initiatives and rate-level analysis.
Strong interpersonal and relationship-management skills, with emphasis on customer focus, collaboration, and partnering to obtain results.
Advanced knowledge of applicable product-related regulations and risk and compliance requirements.

Nice To Haves

Experience managing Arkansas or Louisiana P&C products, including state regulations and marketplace knowledge.
Sophisticated data analytics experience, including pulling data, analyzing trends, and making recommendations to leadership.
Ability to clearly and compellingly communicate complex findings in writing and verbally, present regularly to executive leadership and key business partners, influence decisions, and build collaborative relationships.
Mastery of SQL, Tableau, and Snowflake; Python experience is a plus.
P&C product management experience, including knowledge of pricing, P&L, risk profiles, underwriting, state-specific forms, and legal or risk management.
US military experience gained through military service or as a military spouse or domestic partner.

Responsibilities

Analyze state-specific P&L and marketing strategy using large datasets, including the impact of marketing investments on financial results.
Provide executives with guidance on key financial and customer-related concerns using multiple data sources and tools.
Lead the design, development, implementation, and maintenance of P&C insurance products in collaboration with business partners.
Build internal and external partnerships to develop insights and execute multiyear state strategies, including partnerships with regulators.
Direct and execute data analytics with internal stakeholders to identify growth opportunities, develop a 360-degree view of membership, and present key learnings.
Build complex reports using data tools to monitor business performance and communicate results.
Work with stakeholders to understand objectives, define key performance indicators, evaluate performance, identify emerging themes and trends, and improve performance while minimizing risk.
Lead market analysis and evaluate product performance metrics to inform regional and countrywide decisions.
Partner with Government & Industry Relations, attorneys, and Compliance Advisors to manage relationships with local regulatory agencies and industry organizations.
Facilitate team-member development by providing guidance, coaching, and training on processes and procedures supporting product initiatives.
Ensure risks associated with business activities are identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.