P&C Product Management Analyst Consultant - State Management (Florida)

USAA•San Antonio, VA

2d•Hybrid

About The Position

USAA is seeking a P&C Product Management Analyst Consultant to support P&C Personal Lines products for members in Florida, specifically for the Go-To-Market (GTM) Team. This role involves monitoring, analyzing, and interpreting data for the property & casualty product line, identifying opportunities and challenges in assigned states through complex data analysis, and developing recommendations to support product strategy with a focus on profitability, competitiveness, and sales performance. The role requires an individual to be in the office 4 days per week and can be based in San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL, or Chesapeake, VA. Relocation assistance is not available.

Requirements

Bachelor's Degree in Business, Marketing, Risk Management, Supply Chain, Statistics, or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
4 years of relevant product or program management experience analyzing data and developing recommendations, or an advanced degree in Business, with 2 years of product or program management experience.
2 years of P&C experience.
Advanced skills using data querying tools and dashboards including excel, Tableau, or other analysis tools.
Knowledge of product related regulations, and risk and compliance requirements.

Nice To Haves

Product management experience in the Property & Casualty Insurance business.
Proven complex data analytical experience and the ability to demonstrate an aptitude for pulling data as well as analyze trends to make recommendations to leadership.
Proficient knowledge of SAS, SQL, Tableau, or similar software.
Strong written and verbal communication skills.
Consistent demonstration of leadership behaviors.
US military experience through military service or a military spouse/domestic partner.

Responsibilities

Analyzes complex internal and external data such as segment level performance, local market trends, cost benefit analysis, and weekly and monthly performance vs plan/forecast.
Develops recommendations related to multi-year strategic goals, policy/membership growth, product enhancements, and non-rate actions.
Formulates responses to routine and complex member inquiries elevated by Member Contact teams.
Interacts with, and at times directs, key stakeholders across the business to collect and analyze information that drives the business goals including but not limited to Underwriting, Marketing, Legal, IT.
Develops complex product dashboards and reporting in excel, Tableau, or other analytical tools to support the identification of key performance metrics such as results monitoring, competitive position, and local market strategy execution.
Develops and delivers performance presentation briefing materials for business reviews with extended state team, leadership, and other stakeholders.
Understands and maintains expert knowledge of current state laws and regulatory environments for assigned states.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.