P&C Product Management Analyst - Competitive Intelligence

USAA•San Antonio, TX

1d•Hybrid

About The Position

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. As a dedicated P&C Product Management Analyst, you will monitor, analyze, and interpret data for property & casualty product line. Interprets complex data analysis to identify opportunities and challenges for competitors. Develops recommendations to support product strategy with a deliberate focus on competitor profitability and performance. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX; Plano, TX; Phoenix, AZ; Colorado Springs, CO; Chesapeake, VA; or Tampa, FL. Relocation assistance is not available for this position.

Requirements

Bachelor's Degree in Business, Marketing, Risk Management, Supply Chain, Statistics, or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
4 years of relevant product or program management experience analyzing data and developing recommendations, or an advanced degree in Business, with 2 years of product or program management experience.
2 years of P&C experience.
Advanced skills using data querying tools and dashboards including excel, Tableau, or other analysis tools.
Knowledge of product related regulations, and risk and compliance requirements.

Nice To Haves

2+ years’ experience with SQL-based languages and data wrangling.
Experience using Python to implement automation and visualizations.
Experience with root cause analysis when addressing business problems.
P&C insurance experience, with a preference towards pricing and comparative rating.

Responsibilities

Analyzes complex internal and external data such as segment level performance, local market trends, cost benefit analysis, and weekly and monthly performance vs plan/forecast.
Develops recommendations related to multi-year strategic goals, policy/membership growth, product enhancements, and non-rate actions.
Formulates responses to routine and complex member inquiries elevated by Member Contact teams.
Interacts with, and at times directs, key stakeholders across the business to collect and analyze information that drives the business goals including but not limited to Underwriting, Marketing, Legal, IT.
Develops complex product dashboards and reporting in excel, Tableau, or other analytical tools to support the identification of key performance metrics such as competitor financial position and strategy execution.
Develops and delivers performance presentation briefing materials for business reviews with extended state team, leadership, and other stakeholders.
Understands and maintains expert knowledge of P&C laws and regulatory environments.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.