Director, P&C Product Management - State Management

USAA•San Antonio, TX

13h•Hybrid

About The Position

USAA is seeking a Director, P&C Product Management to lead a team responsible for P&C product P&L at a state level. This role is accountable for achieving property and casualty (P&C) insurance profit and growth targets on a state product basis. The Director will develop strategic vision and tactical plans to profitably expand USAA product line market share, focusing on state-level product competitive and financial KPIs to anticipate and react to potential trends. This position identifies opportunities for impact across P&C, driving best practices and innovation throughout the organization. The role is responsible for developing and implementing state-level P&C product line strategies. The work environment requires individuals to be in the office 4 days per week and can be based in San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, or Tampa, FL. Relocation assistance is not available.

Requirements

Bachelor's Degree in Business, Marketing, Risk Management, Supply Chain, Statistics, or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
8 years of relevant Product or Program Management experience analyzing data and developing recommendations, or an advanced degree in Business, with 6 years of Product or Program Management experience.
4 years of P&C experience.
3 years of direct team lead or management experience.
Demonstrated comprehensive knowledge of insurance products and features, competition, and competitive market conditions.
Advanced negotiation skills to resolve differences while maintaining positive working relationships.
Advanced experience in creating product briefings and presenting to executive leadership.
Strong interpersonal and relationship management skills with an emphasis on customer focus, collaboration and partnering to obtain results.
Advanced strategic planning and execution experience.
Experience interacting with external regulators.
Expert knowledge of applicable product-related regulations, and risk and compliance requirements.

Nice To Haves

Experience with P&C State or National P&L ownership (including state regulations and marketplace).
Confirmed sophisticated data analytical experience and the ability to demonstrate the skills to analyze trends to drive action to impact product profitability and growth.
Ability to articulate complex findings with clarity and impact through compelling written and verbal communication. You will regularly present to executive leadership and key business partners, influencing decision making and strong collaborative relationships.
Experience with P&C product management to include understanding of pricing, P&L, risk profiles, underwriting, state specific forms and legal/risk management.
Demonstrated ability to successfully lead initiatives across a matrixed organization.
US military experience through military service or a military spouse/domestic partner.

Responsibilities

Effectively communicates complex ideas and strategies to key business stakeholders to drive forward strategic goals for assigned state(s).
Responsible for working with complex large data sets and developing analytical insights for implementation.
Develops credibility with and influences cross-functional business partners, project teams, and senior leadership.
Drives alignment between key business partners (distribution, Agency, underwriting, marketing, pricing, and the Enterprise) to achieve strategic goals at a state level.
Partners with Government & Industry Relations, Attorney, and Compliance Advisor to manage relationships with local regulatory agencies and industry organizations.
Leads regular business reviews to align knowledge of state performance.
Represents Product Line Leader on a national basis as a subject matter expert in strategy, product enhancements, underwriting, pricing, marketing, and other initiatives.
Builds, develops, and leads a team of individual contributors through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.