P&C Liability Property Damage Adjuster

Davies•Home, AL

12h

About The Position

Davies Claims North America is looking for a Liability Property Damage Adjuster to join their team. This role reports to the TPA/P&C Manager and is responsible for adjusting first- and third-party property damage claims in a timely, accurate, and professional manner. The ideal candidate will possess high attention to detail, strong problem-solving skills, superior time management, and excellent verbal and written communication skills. A bachelor's degree or three or more years of equivalent work experience is required, along with at least one year of adjusting experience. The role demands exceptional multi-tasking and prioritization abilities, with excellent organization and documentation skills in a fast-paced, dynamic work environment.

Requirements

1 year of adjusting experience
Bachelor's degree or three or more years of equivalent work experience
Proficiency in Microsoft Office Suite
Superb communication skills, verbal and written, conducted in a timely manner
Superior time management skills with capability of working with and meeting deadlines
Exceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced, dynamic work environment
Excellent team player with interpersonal skills
High level attention to detail and problem-solving skills
Capable of working collaboratively and independently with minimal supervision
Exhibit discretion with sensitive and confidential information
Display a comfort level working with key people at all levels within an organization

Responsibilities

Review new assignments within 24 hours of assignment and completion of the Plan of Action
Contact the Insured or Claimant within 24 hours of assignment
Assign appraisers or coordinate the receipt of damage estimates according to the client guidelines or approval
Determine if estimates or appraisals are appropriate based upon reported damages and other evidence
Gather evidence of damages, set, and adjust reserve amount appropriately
Interview the Claimant, Insured, and/or witnesses as necessary
Evaluate the facts and law to determine liability and the amounts owed
Daily review of workflow and claim system reminders with follow-up and significant progress toward completion of any task set as a reminder, or received in workflow within 72 hours
Request payment authorization according to the client guidelines and Davies Claims North America policy and procedures
Follow client guidelines for any claim denial
Obtain internal investigation reports from the Insured when permitted by the client
Determine degree of Attorney involvement, if necessary
Always act with the utmost good faith in handling of the claim from beginning to closure
Set reminders within the claim system for necessary follow-up in an appropriate time frame
Accurately record any communication, or activity relevant to the claim, in the claim system notes
Follow branch procedures to image documents sent to you that are relevant to the claim file, including emails
Meet the requirements of Continuing Education as required for licensure as an adjuster
Maintain a 95% claim closure ratio
Report to the Excess Carrier on any claim that meets the requirements to do so
Immediately notify the supervisor and the client of any Summons and Complaint received, identify assigned defense counsel, and communicate and cooperate with defense counsel
Read and understand the Excess Carrier Insurance Policy
Develop a working knowledge of Loss of Business Income and Extra Expense
Check for the Claimant’s compliance with the provisions in F.S. 768.28 Sovereign Immunity
Evaluate the claim for subrogation opportunities and for possible fraud
Identify and pursue subrogation, contribution, indemnification, and/or other opportunities to compel third parties to bear their share of responsibility
Assist others as called upon by the Claims Supervisor and/or Manager
For Third-Party Vehicle Damage claims: interview the insured driver or other involved parties
For Third-Party Vehicle Damage claims: determine the injury status of all persons involved in a crash investigation
For Third-Party Vehicle Damage claims: obtain a recorded statement immediately if injury is indicated
For Third-Party Vehicle Damage claims: obtain Certificate of Destruction when called for by the Statue (total loss)
For Third-Party Vehicle Damage claims: verify ownership of the vehicle
For Third-Party Vehicle Damage claims: arrange for the removal of Claimant vehicle from facilities where storage is accruing (with Claimant permission if settlement has not taken place and liability exists upon the Insured)
For Third-Party Vehicle Damage claims: interact with insurance adjusters from other companies, obtaining information needed to process the claim
For Third-Party Vehicle Damage claims: send out subrogation paperwork to the Claimant and/or their insurer and follow up to completion of subrogation efforts
For Third-Party Vehicle Damage claims: check for lien holders prior to issuing payment
Exhibit company values of We are Dynamic, We are Innovative, We are Connected, and We Succeed Together
Perform other duties as assigned

Benefits

Medical, dental, and vision plans
401(k) plan with employer matching
Discretionary Time Off (DTO) for exempt employees
Paid Time Off (PTO) for non-exempt employees
Paid holidays
Life insurance
Short-term and long-term disability coverage
Paid sick leave
Paid family and parental leave
Other mandated benefits in accordance with applicable state and local requirements