Claims - P&C Claims Coordinator II

Cincinnati Financial•Fairfield, OH

8d•$40,000 - $55,000•Hybrid

About The Position

The P&C Claims Coordinator II role will provide support to the HQ Claims Resource Operations Material Damage Unit, as it relates to property and auto repair programs, processes, estimating software, and vendor management. This position is based at our Headquarters in Fairfield, Ohio. Salary: The pay range for this position is $40,000-$55,000 annually. The pay determination is based on the applicant’s education, experience, location, knowledge, skills, and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.

Requirements

two years Claims department or Operations experience
general knowledge and use of Microsoft Office products including Word and Excel
strong CMS skills
analytical skills
detail oriented
effective oral and written communication skills
eagerness to learn new skills and complete educational courses as needed
ability to work independently
ability and willingness to adapt to change and new tasks as they become needed

Nice To Haves

auto and property claim nomenclature knowledge preferred but not required

Responsibilities

Set up and maintain user access and profiles for material damage systems such as: estimating software, total loss software, rental management system, direct repair programs, towing & roadside assistance program, glass program, mitigation bill review program.
Assist the Claims department and service providers with: questions, issues, and general assistance with auto, property, and roadside assistance programs, RPA payment processes, payment reconciliation & exceptions, repair shop and contractor referrals for direct repair programs, payment, repair, and compliance audits, Material Damage SharePoint maintenance, CMS table maintenance for program functionality.