Overnight

Planet Fitness - Baseline Fitness • Hesperia, CA

8d • $17 - $17 • Onsite

About The Position

Responsible for new member sales and creating a positive member experience. The role handles front desk activities, supports member services, and helps maintain the club’s cleanliness and neatness. The shift expectations are four 8-hour shifts, including at least one hour of deep cleaning and at least one hour of continued training per shift. The full shift is devoted to the essential duties and responsibilities.

Requirements

• Strong customer service skills.
• Basic computer proficiency.
• Communicate and interact with customers, coworkers, and the public in a way that exceeds their wants and needs.
• Actively listen, empathize with customers, and work together to solve problems.
• Recognize and define problems, analyze relevant information, encourage alternative solutions, plan resolutions, and seek assistance when needed.
• Demonstrate tact and skill in interactions, using appropriate behavior and language.
• Stand and walk for at least 75% of the shift.
• Talk in person or on the phone for at least 75% of the shift.
• Lift up to 50 pounds for less than 30% of the time.

Responsibilities

• Greet potential members and provide a positive customer experience.
• Handle front desk tasks, information calls, member check-ins, new member sign-ups, and tours for potential members.
• Make changes to members’ accounts as needed.
• Address member service issues and questions, referring them to the Club Manager or Assistant Manager as needed.
• Help maintain the club’s neatness and cleanliness.
• Complete at least one hour of deep cleaning per shift.
• Complete at least one hour of continued training per shift.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed