Overnight Video Security Monitoring Team Leader

Napleton Corporate•Westmont, IL
•$24 - $26•Onsite

About The Position

The Ed Napleton Automotive Group is hiring an Overnight Video Security Monitoring Team Leader to lead overnight security monitoring operations in Westmont, Illinois. The role oversees live surveillance across multiple dealership locations, responds to security incidents, coordinates with law enforcement and dealership management, coaches monitoring staff, maintains incident documentation, ensures surveillance systems remain operational, supports training and staffing needs, and promotes compliance with company policies and procedures. The position requires overnight work and may include weekends and holidays as needed. The company is affiliated with more than 25 vehicle brands and over 50 dealerships across seven states, with more than 3,500 employees nationwide. It describes itself as family-owned and operated for over 90 years.

Requirements

  • High school diploma or equivalent.
  • At least one year of computer experience; video monitoring experience is a plus.
  • Demonstrated ability to take initiative and successfully manage and prioritize assignments.
  • Excellent verbal and written communication skills.
  • Ability to work a mix of schedules, including weekends and overnights.
  • Must be at least 18 years old to comply with the company driving policy.

Nice To Haves

  • Video monitoring experience.
  • Military personnel and veterans are encouraged to apply.

Responsibilities

  • Lead and supervise the overnight Video Security Monitoring Team.
  • Monitor live video surveillance systems and security alerts across multiple dealership locations.
  • Ensure security incidents are handled promptly, professionally, and in accordance with company procedures.
  • Coordinate responses with local law enforcement, emergency responders, alarm companies, and dealership management when necessary.
  • Review and prioritize incoming security alerts to ensure an appropriate response.
  • Provide direction, coaching, and support to overnight security monitoring personnel.
  • Prepare and submit detailed incident reports and shift summaries.
  • Escalate critical incidents to Security Management as required.
  • Monitor the operational status of surveillance equipment and immediately report outages or system failures.
  • Assist with training new Video Security Monitors and reinforce established security procedures.
  • Maintain accurate logs of incidents, alarms, and communications.
  • Promote accountability, professionalism, and consistent adherence to company policies and procedures.
  • Ensure shift coverage and assist with staffing needs when necessary.
  • Perform other duties as assigned.

Benefits

  • Competitive compensation of $24.00–$26.00 per hour, based on experience.
  • Medical, dental, and vision insurance.
  • PTO.
  • 401(k).
  • Additional benefits; details are available at NapletonCorp.MyBenefitsLibrary.com.
  • Employee discounts on vehicles, parts, and service.
  • Advancement opportunities within a growing organization.
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