Overnight Van Driver

StepStone Hospitality•Portland, ME

20h•Onsite

About The Position

We are looking for an energetic, chatty, dependable Overnight Shuttle Driver to help take care of our guests at both the Tru by Hilton and DoubleTree by Hilton in Portland, Maine. This isn't just a driving job. You'll be helping travelers get where they need to go safely, assisting guests at the front desk when needed, and making sure our overnight operations run smoothly. If you enjoy meeting people, working independently, and being the person guests remember for great service, we'd love to meet you! And yes, access to DoubleTree cookies is definitely a perk.

Requirements

Valid driver's license with a clean driving record
Friendly, chatty, outgoing personality
Reliable and punctual
Comfortable working overnight hours
Ability to work independently and stay productive during slower periods
Minimum lifting of 50 pounds.
Pushing, bending, stooping, upward reaching, manual dexterity.
Hearing, writing, typing.
Minimum pulling of 50 pounds.
Must have a comprehensive knowledge of all hotel departments and functions.
Must have a knowledge of applicable Federal, state, and local health, safety, and legal regulations.
Must have a knowledge of mathematical and computer skills.
Ability to timely obtain any required licenses or certificates.
CPR training required

Nice To Haves

Customer service experience is a plus
Hotel experience is a bonus, but not required
First aid training preferred
Additional language ability preferred
High school education and relevant training and experience preferred

Responsibilities

Transport guests safely between the hotel and Portland International Jetport
Assist guests with luggage as needed
Provide friendly, welcoming service during every ride
Keep the shuttle clean, fueled, and ready for service
Perform basic vehicle inspections and report any concerns
Serve as a backup to the front desk team during overnight hours
Assist guests with questions, directions, and requests
Answer phones and help with basic guest inquiries
Prepare and maintain fresh lobby coffee for morning guests
Bag DoubleTree cookies and prepare them for guest arrivals
Stock the front desk beverage cooler and guest market items
Replenish bottled waters and guest amenities at the front desk
Help prepare the hotel for the morning shift and arriving guests
Support hotel operations during quieter overnight periods
Complete side work and stocking tasks to ensure the hotel is guest-ready each day