Overnight Valet Attendant - Pendry Baltimore

Towne Park•Baltimore, MD

26d

About The Position

Towne Park is hiring an Overnight Valet Attendant for Pendry Baltimore. The role provides guest-facing parking and hospitality services, including greeting and assisting guests, handling parking payments and records, organizing vehicle keys, and maintaining the work area. The schedule is Saturday night from 11 p.m. to 7 a.m. The hourly base pay range is $17 per hour plus tips. Employees may enroll in accident, critical illness, hospital indemnity, and telemedicine benefits, as well as the company’s 401(k) retirement savings plan. Eligibility depends on job classification, length of employment, and hours worked; seasonal and temporary roles are not eligible for the listed benefits. The position is routine and follows established practices and procedures under specific directions, with work checked or verified frequently. Most work is outdoors for extended periods, potentially for the entire shift, and involves exposure to extreme heat and cold. Travel of up to 5% may be required.

Requirements

High school diploma or GED.
Ability to pass a criminal background check and drug screen.
One to three months of related customer service experience and/or training, or an equivalent combination of education and experience without a high school diploma or GED.
Ability to understand 24-hour and military time systems and rates applicable to elapsed time.
Ability to read and write standard English, comprehend simple instructions and short correspondence, write simple correspondence, and present information effectively in one-on-one and small-group situations.
Ability to add and subtract three-digit numbers and multiply and divide with tens and hundreds, including performing these operations with American units of money, weight, volume, and distance.
Ability to perform the listed physical activities, including extended sitting or standing, walking, running, handling objects or controls, reaching, climbing stairs, balancing, stooping, kneeling, crouching, or crawling; lift up to 50 pounds occasionally, up to 25 pounds frequently, and more than 10 pounds constantly.

Nice To Haves

Cashier or cash-handling experience preferred.

Responsibilities

Maintain a pleasant, friendly, and professional demeanor with guests, coworkers, and clients; greet guests promptly, use their last names, and welcome them to the location.
Follow proper phone etiquette and assist guests with directions, taxis, reservations, facility outlets, meeting rooms, amenities, and local attractions.
Collect and reconcile revenue, provide receipts upon request, categorize tickets for audits, complete accurate shift reports, and follow cash bank procedures.
Operate the register, gate, and credit card machine; obtain daily event and rate information; identify and collect payment for overnight vehicles; maintain claim checks and guest folio archives; prepare vehicle key inventories and organize keys for pickup.
Keep the cashier booth, parking areas, and trash receptacles clean and neat, and complete assigned tasks in a timely manner.
Collect claim checks or tickets before issuing keys and check keys for vehicle location and damage surveys before securing them.