(USA) Overnight Stocking Coach, Non-Complex, Management

Walmart • Du Bois, PA

3d • Onsite

About The Position

This position leads and develops teams effectively by teaching, training, and actively listening to associates. It involves touring stores, providing feedback, and communicating with all levels of associates regarding store operations, business initiatives, merchandising, and company direction. The role introduces and leads company change efforts, provides clear expectations and guidance to implement business solutions, and communicates business objectives to teams effectively. The Overnight Stocking Coach models and demonstrates exceptional customer service standards, manages and supports customer service initiatives, ensures customer needs are met, and develops action plans to improve customer experience. This role drives the financial performance and sales of the designated store area by reviewing financial statements, managing budgets, forecasting, and controlling expenses. It also monitors merchandise presentation, seasonal transitions, inventory flow, and operational processes, developing action plans to mitigate shrink and achieve sales and profit goals. The position provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing recognition, promoting a belonging mindset, and recruiting qualified associates. It also coordinates and oversees job-related activities by developing relationships with stakeholders, supporting plans and initiatives, identifying and communicating goals, building accountability, and demonstrating adaptability. The role ensures compliance with company policies and procedures, supports the company mission, values, and standards of ethics and integrity, and utilizes the Open Door Policy. The core values emphasized are Respect the Individual (building high-performing teams, embracing differences, creating a workplace of belonging, attracting and retaining talent, empowering and developing talent, recognizing contributions) and Act with Integrity (maintaining high standards of ethics and compliance, modeling Walmart values, supporting the goal of becoming a regenerative company, acting in a selfless, humble, self-aware, honest, fair, and transparent manner). The role also focuses on Serving Customers and Members (delivering results with the customer first, adapting to how, where, and when customers shop, applying EDLP and EDLC business models, making data-driven decisions, balancing priorities, and considering all stakeholders) and Striving for Excellence (displaying curiosity, taking calculated risks, demonstrating courage and resilience, encouraging learning from mistakes, driving continuous improvement, adopting new technologies, and supporting others through change).

Requirements

• 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.
• Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
• Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University
• General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Responsibilities

• Leads and develops teams effectively by teaching, training, and actively listening to associates.
• Tours stores and provides feedback to associates.
• Communicates and collaborates with all levels of associates regarding store operations, business initiatives, merchandising, and company direction.
• Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions.
• Communicates business objectives to teams effectively.
• Models and demonstrates exceptional customer service standards to store associates.
• Manages and supports customer service initiatives.
• Ensures customer needs, complaints, and issues are successfully resolved.
• Develops and implements action plans to correct deficiencies and provides process improvement leadership.
• Drives the financial performance and sales of the designated store area by reviewing financial statements.
• Manages and assists in budgeting, forecasting, and controlling expenses.
• Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved.
• Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting clear expectations, providing associate recognition, and promoting a belonging mindset.
• Recruits and develops qualified associates to meet staffing needs and achieve company growth potential.
• Coordinates, completes, and oversees job-related activities and assignments.
• Develops and maintains relationships with key stakeholders.
• Supports plans and initiatives to meet customer and business needs.
• Identifies and communicates goals and objectives, building accountability for and measuring progress in achieving results.
• Identifies and addresses improvement opportunities and demonstrates adaptability and promotes continuous learning.
• Ensures compliance with company policies and procedures.
• Supports company mission, values, and standards of ethics and integrity by implementing related action plans.
• Utilizes and supports the Open Door Policy and provides direction and guidance on applying these in executing business processes and practices.

Benefits

• Medical coverage
• Vision coverage
• Dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• PTO (including sick leave)
• Parental leave
• Family care leave
• Bereavement
• Jury duty
• Voting leave
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
• Tuition, books, and fees are completely paid for by Walmart for Live Better U programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 1-10 employees