(USA) Overnight Stocking Coach, Non-Complex, Management

Walmart • Howell, MI

3d • Onsite

About The Position

This position leads and develops teams effectively by teaching, training, and actively listening to associates. It involves touring stores, providing feedback, and communicating with all levels of associates regarding store operations, business initiatives, merchandising, and company direction. The role also includes introducing and leading company change efforts, providing clear expectations and guidance to implement business solutions, and communicating business objectives to teams effectively. The position models and demonstrates exceptional customer service standards, manages customer service initiatives, ensures customer needs are met, and develops action plans for process improvement. Additionally, this role drives financial performance and sales by reviewing P&L statements, managing budgets, forecasting, controlling expenses, monitoring merchandise presentation, inventory flow, and operational processes, and developing action plans to mitigate shrink and achieve sales and profit goals. It provides supervision and development opportunities for hourly associates through hiring, training, mentoring, assigning duties, setting clear expectations, providing recognition, and promoting a belonging mindset. The role also ensures compliance with company policies and procedures, supports the company mission, values, and standards of ethics and integrity, and utilizes the Open Door Policy. Core values include Respect the Individual (building high-performing teams, embracing differences, creating a workplace of belonging, attracting and retaining talent, empowering and developing talent, recognizing contributions) and Act with Integrity (maintaining high standards of ethics and compliance, modeling Walmart values, supporting the goal of becoming a regenerative company, acting in a selfless, humble, self-aware, honest, fair, and transparent manner). It also focuses on Serving Customers and Members (delivering results with the customer first, adapting to customer shopping habits, applying EDLP and EDLC business models, making data-driven decisions, balancing priorities, and considering all stakeholders) and Striving for Excellence (displaying curiosity, taking calculated risks, demonstrating courage and resilience, encouraging learning from mistakes, driving continuous improvement, adopting new technologies, and supporting change).

Requirements

• 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years general work experience and 1 year of supervisory experience.
• Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
• Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University
• General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Responsibilities

• Leads and develops teams effectively by teaching, training, and actively listening to associates.
• Tours stores and provides feedback to associates.
• Communicates and collaborates with all levels of associates regarding store operations, business initiatives, merchandising, and company direction.
• Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions.
• Communicates business objectives to teams effectively.
• Models and demonstrates exceptional customer service standards to store associates.
• Manages and supports customer service initiatives.
• Ensures customer needs, complaints, and issues are successfully resolved.
• Develops and implements action plans to correct deficiencies and provides process improvement leadership.
• Drives the financial performance and sales of the designated store area by reviewing P&L statements.
• Manages and assists in budgeting, forecasting, and controlling expenses in the designated business area.
• Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved.
• Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring.
• Assigns duties, sets clear expectations, provides associate recognition, and communicates expectations consistently and effectively.
• Promotes a belonging mindset in the workplace.
• Recruits and develops qualified associates to meet staffing needs and achieve company growth potential.
• Coordinates, completes, and oversees job-related activities and assignments.
• Develops and maintains relationships with key stakeholders.
• Supports plans and initiatives to meet customer and business needs.
• Identifies and communicates goals and objectives, building accountability for and measuring progress in achieving results.
• Identifies and addresses improvement opportunities.
• Demonstrates adaptability and promotes continuous learning.
• Ensures compliance with company policies and procedures.
• Supports company mission, values, and standards of ethics and integrity by implementing related action plans.
• Utilizes and supports the Open Door Policy.
• Provides direction and guidance on applying policies and procedures in executing business processes and practices.
• Builds high-performing teams and embraces differences in people, cultures, ideas, and experiences.
• Creates a workplace where associates feel seen, supported, and connected through a culture of belonging.
• Creates opportunities for all associates to thrive and perform.
• Works collaboratively and builds strong and trusting relationships.
• Communicates with impact, energy, and positivity to motivate and influence.
• Attracts and retains the best talent.
• Empowers and develops talent.
• Recognizes others' contributions and accomplishments.
• Maintains and promotes the highest standards of integrity, ethics, and compliance.
• Holds oneself and others accountable.
• Supports Walmarts goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world.
• Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
• Delivers results while putting the customer first.
• Considers and adapts to how, where, and when customers shop.
• Applies the EDLP and EDLC business models to all plans.
• Makes decisions based on data, insights, and analysis.
• Balances short- and long-term priorities.
• Considers our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans.
• Displays curiosity and a desire to learn.
• Takes calculated risks.
• Demonstrates courage and resilience.
• Encourages learning from mistakes.
• Drives continuous improvements.
• Adopts and encourages the use of new technologies and skills.
• Supports others through change.

Benefits

• Medical coverage
• Vision coverage
• Dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• PTO (including sick leave)
• Parental leave
• Family care leave
• Bereavement
• Jury duty
• Voting leave
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
• Tuition, books, and fees are completely paid for by Walmart for Live Better U programs

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree