(USA) Overnight Stocking Coach, Non-Complex

WalmartSheboygan, WI
Onsite

About The Position

This position is responsible for leading and developing teams, driving financial performance and sales, and ensuring compliance with company policies. The role involves supervising and mentoring associates, managing store operations, and providing exceptional customer service. The Overnight Stocking Coach will focus on team leadership, operational efficiency, and achieving sales and profit goals for their designated store area.

Requirements

  • 2 years of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.
  • Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
  • Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University
  • General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Responsibilities

  • Leads and develops teams effectively by teaching, training, and actively listening to associates.
  • Tours stores, provides feedback, and communicates with all levels of associates regarding store operations, business initiatives, merchandising, and company direction.
  • Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions.
  • Communicates business objectives to teams effectively.
  • Models and demonstrates exceptional customer service standards to store associates.
  • Manages and supports customer service initiatives.
  • Ensures customer needs, complaints, and issues are successfully resolved.
  • Develops and implements action plans to correct deficiencies and provides process improvement leadership.
  • Drives the financial performance and sales of the designated store area by reviewing and evaluating Profit & Loss statements.
  • Manages and assists in budgeting, forecasting, and controlling expenses in the designated business area.
  • Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes.
  • Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved.
  • Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring associates.
  • Assigns duties, sets clear expectations, provides associate recognition, and communicates expectations consistently and effectively.
  • Promotes a belonging mindset in the workplace and recruits and develops qualified associates to meet staffing needs.
  • Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders.
  • Supports plans and initiatives to meet customer and business needs, identifies and communicates goals and objectives, and builds accountability for and measures progress in achieving results.
  • Identifies and addresses improvement opportunities and demonstrates adaptability and promotes continuous learning.
  • Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity.
  • Implements related action plans, utilizes and supports the Open Door Policy, and provides direction and guidance on applying these in executing business processes and practices.

Benefits

  • Medical coverage
  • Vision coverage
  • Dental coverage
  • 401(k)
  • Stock purchase
  • Company-paid life insurance
  • PTO (including sick leave)
  • Parental leave
  • Family care leave
  • Bereavement
  • Jury duty
  • Voting leave
  • Short-term disability
  • Long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • Live Better U education benefit program (tuition, books, and fees paid by Walmart for eligible associates)
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