(USA) Overnight Stocking Coach, Non-Complex

Walmart•Niles, MI

1d•Onsite

About The Position

This position leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. It involves communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. The role introduces and leads company change efforts, provides clear expectations and guidance to implement business solutions, and communicates business objectives to teams effectively. The coach models and demonstrates exceptional customer service standards, manages and supports customer service initiatives, ensures customer needs are resolved, and provides process improvement leadership. Key responsibilities include driving financial performance and sales by reviewing P&L statements, managing budgeting, forecasting, and controlling expenses, monitoring merchandise presentation, inventory flow, and operational processes, and developing action plans to mitigate shrink and achieve sales and profit goals. The role also involves providing supervision and development opportunities for hourly associates through hiring, training, mentoring, assigning duties, setting expectations, providing recognition, promoting a belonging mindset, and recruiting qualified associates. It coordinates, completes, and oversees job-related activities by developing relationships with stakeholders, supporting plans, identifying goals, building accountability, and promoting continuous learning. The position ensures compliance with company policies, supports the company's mission, values, and ethics, and provides guidance on applying these in business processes. Walmart, founded by Sam Walton, is committed to helping customers save money to live better and is focused on reinventing the shopping experience with associates at its heart. The company aims to create a workplace where associates feel seen, supported, and connected, fostering high-performing teams and embracing diversity. It emphasizes attracting and retaining talent, empowering development, and recognizing contributions. Walmart maintains and promotes high standards of integrity, ethics, and compliance, models its values, and holds itself and others accountable. It supports becoming a regenerative company by making a positive impact for associates, customers, and the world, including creating a sense of belonging, eliminating waste, and participating in local giving. The company prioritizes delivering results while putting the customer first, adapting to customer shopping habits, and applying EDLP/EDLC business models. Decisions are based on data, insights, and analysis, balancing short-term and long-term priorities, and considering all stakeholders. The role encourages curiosity, continuous learning, calculated risks, courage, resilience, and learning from mistakes, driving continuous improvements and adopting new technologies.

Requirements

2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.
For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training.
For facilities that sell only ammunition and have state specific requirements, a current state issued Certificate of Eligibility may be required.
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.

Responsibilities

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores and providing feedback (TourtoTeach).
Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising and company direction.
Introduces and leads company change efforts providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively.
Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model.
Manages and supports customer service initiatives (for example store of the community and community outreach programs) ensuring customer needs, complaints and issues are successfully resolved.
Develops and implements action plans to correct deficiencies and providing process improvement leadership to ensure a high quality customer experience.
Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L (Profit Loss) statements.
Manages and assists in budgeting, forecasting and controlling expenses in designated business area to confirm they are indexed to sales.
Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow and operational processes.
Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved for business area.
Provides supervision and development opportunities for hourly associates by hiring, training and mentoring of associates.
Assigns duties, setting clear expectations, providing associate recognition, communicating expectations consistently and effectively.
Ensures and promotes a belonging mindset in the workplace and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential.
Coordinates, completes and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders.
Supports plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives.
Builds accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities and demonstrating adaptability and promoting continuous learning.
Provides supervision and development opportunities for associates by hiring and training, mentoring, assigning duties, providing recognition and promoting a belonging mindset in the workplace.
Ensures compliance with company policies and procedures and supports company mission, values and standards of ethics and integrity by implementing related action plans.
Utilizes and supporting the Open Door Policy and providing direction and guidance on applying these in executing business processes and practices.
Builds high-performing teams, embraces differences in people, cultures, ideas and experiences, creates a workplace where associates feel seen, supported and connected through a culture of belonging, creates opportunities for all associates to thrive and perform.
Works collaboratively, builds strong and trusting relationships, communicates with impact, energy and positivity to motivate and influence.
Attracts and retains the best talent, empowers and develops talent and recognizes others' contributions and accomplishments.
Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture, holds oneself and others accountable.
Supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).
Acts in a selfless manner and is consistently humble, self-aware, honest, fair and transparent.
Delivers results while putting the customer first, considers and adapts to how, where and when customers shop and applies the EDLP and EDLC business models to all plans.
Makes decisions based on data insights and analysis, balances short and long-term priorities and considers our customers, fellow associates, shareholders, suppliers, business partners and communities when making plans.
Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience and encourages learning from mistakes.
Drives continuous improvements, adopts and encourages the use of new technologies and skills and supports others through change.

Benefits

Competitive pay
Performance-based bonus awards
Health benefits (medical, vision and dental coverage)
401(k)
Stock purchase
Company-paid life insurance
Paid time off (PTO, including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U (Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, including English Language Learning and short-form certificates).