(USA) Overnight Stocking Coach, Non-Complex

WalmartChiefland, FL
Onsite

About The Position

This role involves leading and developing teams to ensure effective store operations, customer service, and financial performance. The Overnight Stocking Coach is responsible for supervising hourly associates, driving sales, managing expenses, and ensuring compliance with company policies. The position emphasizes a culture of belonging, continuous improvement, and putting the customer first.

Requirements

  • 2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years general work experience and 1 year of supervisory experience.
  • Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
  • Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University
  • General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Responsibilities

  • Leads and develops teams effectively by teaching, training, and actively listening to associates.
  • Tours stores, communicates, and collaborates with all levels of associates regarding store operations, merchandising, and company direction.
  • Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions.
  • Models and demonstrates exceptional customer service standards to store associates.
  • Manages and supports customer service initiatives.
  • Ensures customer needs, complaints, and issues are successfully resolved.
  • Develops and implements action plans to correct deficiencies and provides process improvement leadership.
  • Drives the financial performance and sales of the designated store area by reviewing and evaluating Profit Loss statements.
  • Manages and assists in budgeting, forecasting, and controlling expenses in the designated business area.
  • Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes.
  • Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved.
  • Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring associates.
  • Assigns duties, sets clear expectations, provides associate recognition, and communicates expectations consistently and effectively.
  • Ensures promoting a belonging mindset in the workplace and recruiting and developing qualified associates to meet staffing needs.
  • Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders.
  • Supports plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives.
  • Builds accountability for and measures progress in achieving results, identifying and addressing improvement opportunities.
  • Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity.
  • Utilizes and supports the Open Door Policy and provides direction and guidance on applying these in executing business processes and practices.
  • Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
  • Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
  • Delivers results while putting the customer first, considering and adapting to how, where, and when customers shop.
  • Applies the EDLP (Everyday Low Price) and EDLC (Everyday Low Cost) business models to all plans.
  • Makes decisions based on data, insights, and analysis, balancing short and long-term priorities.
  • Considers customers, fellow associates, shareholders, business partners, and communities when making plans.
  • Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience.
  • Encourages learning from mistakes.
  • Drives continuous improvements, adopts and encourages the use of new technologies and skills.
  • Supports others through change.

Benefits

  • Medical coverage
  • Vision coverage
  • Dental coverage
  • 401(k)
  • Stock purchase
  • Company-paid life insurance
  • PTO (including sick leave)
  • Parental leave
  • Family care leave
  • Bereavement
  • Jury duty
  • Voting leave
  • Short-term disability
  • Long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • Live Better U (Walmart-paid education benefit program for full-time and part-time associates, covering high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply.)
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