Overnight Stock Manager
About The Position
The Overnight Stock Manager leads the overnight crew responsible for keeping the store stocked, organized, and ready for customers. The role oversees ordering, truck unloading, inventory processes, scheduling, employee training and performance, customer service, and store equipment troubleshooting. It is a physically active position performed primarily during overnight hours throughout the store. The manager receives direction and support from the Store Director, Store Manager, and Assistant Managers of Health Wellness Home, Perishables, Store Operations, and E-commerce, and directly supervises Overnight Stock Employees. Employment is contingent on successfully completing a pre-employment drug screen.
Requirements
- High school diploma or equivalent.
- Ability to lead and motivate a team in a fast-paced overnight retail environment.
- Ability to solve practical problems and make sound decisions involving a variety of variables.
- Basic math skills, including fractions, decimals, and percentages.
- Clear written and verbal communication with employees, vendors, and leadership.
- Ability to stay organized, manage multiple priorities, and work independently through a full overnight shift.
- Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance.
- Ability to continuously stand and walk on hard surfaces for extended periods.
- Ability to unload, lift, stock, and rotate incoming truck freight and merchandise.
- Successful completion of a pre-employment drug screen is required.
Nice To Haves
- Three to five years of similar or related work experience is preferred.
Responsibilities
- Set and uphold department standards for customer service, cleanliness, sanitation, team relations, and profitability.
- Supervise and direct the overnight stock crew, assistant managers, departments, and custodian crews; assign duties and hold individual check-ins.
- Oversee warehouse ordering, including pre-orders for grocery, non-foods, and supplies, and coordinate work with assistant managers.
- Coordinate the C.A.R.S. system, including inventory setup, understock and backstock management, trigger settings, damage removal, and order review.
- Unload trucks, break down pallets, sort items by aisle, and check in vendor deliveries piece by piece.
- Supervise drop shipments and direct store deliveries, and oversee produce and frozen food truck unloading.
- Write the overnight stock schedule and monitor time-off and vacation requests, overtime hours, and sick call-ins.
- Train new employees on stocking, facing, order tags, UPCs, checkout, sacking, and customer service; train supervisors on register handling and department services.
- Monitor crew productivity and conduct individual reviews with team members.
- Assist with customer service, including checkout, sacking, carry-outs, cash accountability, and day-end reports.
- Set and reset new items, tags, and prices as needed, including in-store specials for prior ad items.
- Understand and troubleshoot store equipment, including electrical systems, registers, coolers, compressors, and display cases.
- Maintain compliance with the dress code, hygiene standards, and company policies.
- Assist in other store areas and take on special projects as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
