Overnight Stock Manager

Hy-Vee, Inc.•Des Moines, IA

2d•Onsite

About The Position

The Overnight Stock Manager leads the overnight crew responsible for keeping the store stocked, organized, and ready for customers. The role oversees ordering, truck and vendor deliveries, inventory processes, scheduling, employee training and performance, customer service, equipment troubleshooting, and compliance with company standards and policies. The position works primarily during overnight hours and is physically active throughout the store. The manager receives direction and support from the Store Director, Store Manager, and Assistant Managers of Health Wellness Home, Perishables, Store Operations, and E-commerce. The role reports to those leaders and directly supervises Overnight Stock Employees. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

Must be at least 18 years old.
High school diploma or equivalent required.
Ability to lead and motivate a team in a fast-paced overnight retail environment.
Ability to solve practical problems and make sound decisions involving a variety of variables.
Basic math skills, including fractions, decimals, and percentages.
Clear written and verbal communication with employees, vendors, and leadership.
Ability to stay organized, manage multiple priorities, and work independently through a full overnight shift.
Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance.
Ability to continuously stand and walk on hard surfaces for extended periods.
Ability to unload, lift, stock, and rotate incoming truck freight and merchandise.
Ability to work in cooler or freezer environments for extended periods.
Successful completion of a pre-employment drug screen is required for employment.

Nice To Haves

Three to five years of similar or related work experience is preferred.

Responsibilities

Set and uphold department standards for customer service, cleanliness, sanitation, team relations, and profitability.
Supervise and direct the overnight stock crew, assistant managers, departments, and custodian crews; assign duties and conduct individual check-ins.
Oversee warehouse ordering, including pre-orders for grocery, non-food items, and supplies, and coordinate work with assistant managers.
Coordinate the C.A.R.S. system, including inventory setup, understock and backstock management, trigger settings, damage removal, and order review.
Unload trucks, break down pallets, sort items by aisle, and check in vendor deliveries piece by piece.
Supervise drop shipments and direct store deliveries, and oversee produce and frozen-food truck unloading.
Write the overnight stock schedule and monitor time-off and vacation requests, overtime hours, and sick call-ins.
Train new employees in stocking, facing, order tags, UPCs, checkout, sacking, and customer service; train supervisors in register handling and department services.
Monitor crew productivity and conduct individual reviews with team members.
Assist with customer service, including checkout, sacking, carry-outs, cash accountability, and day-end reports.
Set and reset new items, tags, and prices as needed, including in-store specials for prior-ad items.
Understand and troubleshoot store equipment, including electrical systems, registers, coolers, compressors, and display cases.
Maintain compliance with the company's dress code, hygiene standards, and policies.
Assist in other store areas and take on special projects as needed.