Overnight Stock Manager

Hy-Vee, Inc.•Webster City, IA

1d•Onsite

About The Position

The Overnight Stock Manager leads the overnight crew responsible for keeping the store stocked, organized, and ready for customers. The role oversees ordering, truck and vendor deliveries, stocking operations, employee training and supervision, scheduling, customer service, and troubleshooting store equipment. The manager sets and maintains standards for customer service, cleanliness, sanitation, team relations, and profitability, and may assist in other store areas or special projects as needed. The position is physically active and performed primarily during overnight hours throughout the store. It involves extended standing and walking, handling incoming freight and merchandise, and working in cooler or freezer environments. The role may involve occasional exposure to noise, vibrations, equipment movement hazards, and cleaning chemicals or solvents, with frequent exposure to dirt. Training is provided to support safe work practices.

Requirements

High school diploma or equivalent.
Ability to lead and motivate a team in a fast-paced overnight retail environment.
Ability to solve practical problems and make sound decisions involving a variety of variables.
Basic math skills, including fractions, decimals, and percentages.
Clear written and verbal communication with employees, vendors, and leadership.
Ability to stay organized, manage multiple priorities, and work independently through a full overnight shift.
Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance.
Ability to continuously stand and walk on hard surfaces for extended periods.
Ability to unload, lift, stock, and rotate incoming truck freight and merchandise.
Must be 18 or older.
Successful completion of a pre-employment drug screen is required.

Nice To Haves

Three to five years of similar or related work experience.

Responsibilities

Set and uphold department standards for customer service, cleanliness, sanitation, team relations, and overall profitability.
Supervise and direct the overnight stock crew, assistant managers, departments, and custodian crews; assign duties and hold individual check-ins.
Oversee warehouse ordering, including pre-orders for grocery, non-food items, and supplies, and coordinate work with assistant managers.
Coordinate the C.A.R.S. system, including inventory setup, understock and backstock management, trigger settings, damage removal, and order review.
Unload trucks, break down pallets, sort items by aisle, and check in vendor deliveries piece by piece.
Supervise drop shipments and direct store deliveries, and oversee produce and frozen food truck unloading.
Write the overnight stock schedule and monitor time-off and vacation requests, overtime hours, and sick call-ins.
Train new employees on stocking, facing, order tags, UPCs, checkout, sacking, and customer service; train supervisors on register handling and department services.
Monitor crew productivity and conduct individual reviews with team members.
Assist with customer service, including checkout, sacking, carry-outs, cash accountability, and day-end reports.
Set and reset new items, tags, and prices as needed, including in-store specials for prior ad items.
Understand and troubleshoot store equipment, including electrical systems, registers, coolers, compressors, and display cases.
Maintain compliance with Hy-Vee's dress code, hygiene standards, and company policies.
Assist in other store areas and take on special projects as needed.