Central Market (Southlake) Overnight Stock Controller - Lead Stocker - Full time

H-E-B, L.P.•Southlake, TX

22h

About The Position

Central Market is hiring an Overnight Stock Controller to lead Night Stockers and oversee overnight product ordering, receiving, and stocking. The role coordinates with the Grocery Manager on nightly goals, ensures stocking standards and merchandising plans are followed, and helps maintain productive, organized overnight operations. The Stock Controller may occasionally serve as backup for the Overnight Operations Manager.

Requirements

Three to six months of prior stocking experience.
Ability to work an overnight schedule.
Ability to operate a pallet jack and baler.
Proven ability to communicate proactively with indirect teams and teams working different hours or remotely.
Ability to keep multiple parties informed of issues, changes, or events that may affect them.
Ability to prioritize issues independently and manage time and resources appropriately.
Ability to work without supervision and make independent decisions that reflect business understanding, Central Market culture, and business interests.
Proven time-management and organizational skills.
Ability to determine when and how to handle issues or escalate them to a DM, Director, or GM.
Ability to read, understand, and comply with food safety and sanitation requirements and equipment operating and maintenance instructions.
Prior forklift or power jack experience.

Nice To Haves

Two to three years of prior supervisory experience.
Previous experience leading a night crew.
Previous customer service experience.

Responsibilities

Communicate daily with the Grocery Manager to review nightly goals.
Order product accurately and manage out-of-stocks and product rotation.
Ensure the nightly work plan is carried out in accordance with stocking standards and night-shift merchandising plans.
Report and record shift problems for the Grocery Manager.
Handle Night Stocker issues and concerns and communicate them to the Grocery Manager.
Communicate overnight schedule changes and time-and-attendance issues to the Grocery Manager.
Train Night Stockers in overnight procedures, including merchandise stocking and company productivity standards.
Supervise, direct, and coach Partners to maintain productivity goals.
Maintain organized overnight backroom operations, including the receiving area, and prepare and organize staging areas for new deliveries.
Direct and assist Partners with unloading trucks as needed.
Ensure merchandise is presented according to established practices and plans, including proper fixture use, pricing, signage, and adherence to planograms (POGs).
Report pallet jack, forklift, or other equipment issues to the Overnight Operations Manager.
Occasionally provide backup in the absence of the Overnight Operations Manager.