Overnight Shelter Associate

Catholic Charities Archdiocese of Denver • Denver, CO

13h

About The Position

The Overnight Shelter Associate helps maintain structure and order in the shelter’s living environment by following the procedures and guidelines in operating manuals. The associate completes required documentation accurately and promptly, including entering relevant resident information in daily logs before the end of each shift, and stays informed about ongoing events and changes by reviewing prior logs. The role also involves enforcing shelter rules consistently and responding appropriately to resident needs and crisis situations, including mediating basic interpersonal problems and summoning emergency assistance when needed.

Requirements

• Experience working with people in crisis.
• Ability to remain calm in stressful and/or emergency situations.
• Ability to communicate effectively verbally and in writing.
• Basic knowledge of word processing and typing ability to enter resident information.
• Knowledge of the service population’s cultural and socioeconomic characteristics and appropriate techniques and practices for the client population.
• Ability to interact effectively as a team member and independently with Agency staff and a diverse client base.

Responsibilities

• Follow procedures and guidelines in operating manuals to help maintain structure and order in the living environment.
• Accurately and promptly complete required documentation and data, including entering relevant resident information in daily logs before the end of the shift.
• Read previous logs to maintain current knowledge of ongoing events and changes.
• Enforce shelter rules uniformly and consistently.
• Respond appropriately to resident needs and crisis situations, including mediating basic interpersonal problems and summoning emergency assistance.

Benefits

• Extensive paid time off, accruing at four weeks for new employees and increasing based on tenure.
• 15 paid holidays annually; shelter staff may need to work some holidays and would receive holiday pay.
• 403(b) retirement plan with a 4% Agency contribution and a match of up to 2% of annual compensation.
• Choice of three PPO medical plans, with the Agency paying 90% of the employee premium and 75% of dependent premiums.
• Dental and vision coverage starting the first day of the month following the start date.
• Potential eligibility for Public Service Loan Forgiveness through Federal Student Loans.
• Robust career training curriculum, including de-escalation and safety, Mental Health First Aid, substance abuse and mental health, human trafficking, and trauma-informed care.
• Part-time employees working 20–29 hours per week also receive paid annual leave, company-paid holidays, and a 403(b) retirement plan with Agency contribution and match.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed