Overnight Security/ Night Auditor
About The Position
As a Night Auditor/Security Officer, you will work overnight to oversee hotel operations, ensuring both financial accuracy and a safe, secure environment for guests and team members. This role is responsible for completing end-of-day audits and reconciling daily transactions while maintaining a consistent on-site presence to monitor the property. By upholding company policies, responding to incidents, and proactively identifying potential concerns, you will help create a secure and welcoming atmosphere. Your attention to detail, strong judgment, and problem-solving skills will contribute to operational efficiency and an exceptional guest experience during overnight hours.
Requirements
- Previous customer service experience with proven ability to thrive working the overnight shift is ideal.
- Strong verbal and written communication skills.
- Ability to read, write, type and use basic technology.
- Must be able to stand for an entire shift.
- Must be able to lift at least 25 pounds.
- Must be available to work weekends and holidays.
Responsibilities
- Review daily transactions and checklists for completion and accuracy.
- Ensure all guests are served promptly and courteously.
- Apply problem solving skills to resolve guest issues to their satisfaction.
- Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
- Ensure emergency notification procedures are followed in the event of issues taking place overnight.
- Communicate effectively between all shifts and departments.
- Perform security walks throughout the hotel property and grounds, both inside and outside.
- Know hotel emergency procedures and how to assist employees and guests when necessary.
- Maintain key control procedures.
- Ensure communication ability with the Front Desk is maintained at all times.
- Ensure logs are filled out with detail.
- Assist all guests with a warm, hospitable demeanor.
- Support the goals of the hotel through teamwork and collaboration with all departments.
Benefits
- Group insurance, including medical, dental, vision and company-paid life insurance
- Paid time off
- Company-matched 401(k) plan
- Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
- Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
- Get paid daily
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
