Night Auditor l Overnight Position

CSM Careers•Lynnwood, WA

5d•Onsite

About The Position

This is an overnight position where the Night Auditor will perform the manager-on-duty role during the 3rd shift. The role involves anticipating and responding to guests in a friendly and positive manner, providing the highest level of service. Responsibilities include processing check-ins and check-outs, verifying billing, creating reservations, and processing special requests. The Night Auditor will assist guests by providing information about the hotel property, local attractions, and the hours of operation for hotel outlets and services. The ability to work independently or in a team to meet guest needs is essential, and contributing to the efforts of other departments when necessary is expected. This role is accountable for accurately balancing all revenue sources and completing daily financial reports, processing no-show reservations, and preparing financial reports for managerial review. The Night Auditor will close the financial day for the hotel. After completing financial tasks, the role involves working on assigned additional projects, stocking supplies, and assisting other overnight staff as needed.

Requirements

High school diploma or GED

Responsibilities

Perform the manager-on-duty role during 3rd shift.
Anticipate and respond to guests in a friendly and positive manner.
Provide the highest level of service.
Process check-ins and check-outs.
Verify billing.
Create reservations.
Process special requests.
Assist guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services.
Work independently or in a team in meeting guests needs.
Actively contribute to the efforts of other departments when necessary.
Accurately balance all revenue sources.
Complete daily financial reports.
Process no-show reservations.
Prepare financial reports for managerial review.
Close the financial day for the hotel.
Work on assigned additional projects after completing financial tasks.
Stock supplies.
Assist other over-night staff as needed.