Overnight Security Agent

AccorHotel • Scottsdale, AZ

4d

About The Position

The Overnight Security Agent helps ensure the safety and wellbeing of hotel guests, colleagues, visitors, and premises at the Fairmont Scottsdale Princess. The role provides professional, friendly, and engaging service while responding to emergencies, investigating and reporting incidents or policy violations, conducting patrols and security checks, maintaining records, and assisting guests. The position is permanent and full-time.

Requirements

• Previous experience in a security role.
• Computer literacy in Microsoft Windows applications.
• CPR and First Aid certification.
• Professional presentation.
• Strong interpersonal and problem-solving abilities.
• Highly responsible and reliable.
• Ability to work well under pressure in a fast-paced environment.
• Ability to work cohesively with colleagues as part of a team.
• Ability to focus on guest needs while remaining calm and courteous.
• Adherence to Fairmont Scottsdale Princess Grooming Guidelines.

Nice To Haves

• University or college degree in a related discipline.

Responsibilities

• Provide professional, friendly, and engaging service.
• Ensure the safety and security of hotel guests, colleagues, and the hotel premises.
• Serve as a member of the Emergency Response Team, responding to fires, accidents, safety concerns, and calls for medical assistance.
• Investigate and report violations of law or hotel policy.
• Respond to emergency situations and provide First Aid and CPR as required.
• Correct and report fire, health, and safety hazards.
• Report and investigate accidents, complaints, criminal activity, and crisis situations.
• Conduct regular floor patrols, cash counts, and crowd control.
• Conduct departmental key control audits and maintain key control records.
• Maintain computer records of actions in a Daily Activity Report.
• Assist guests with information about hotel facilities.
• Follow department policies, procedures, service standards, and safety policies.
• Perform other duties as assigned.

Benefits

• Employee discounts at the Fairmont Scottsdale Princess, local companies, and Accor worldwide for employees and their families.
• Free meals at the on-site employee restaurant.
• Learning programs through Academies.
• Medical and dental benefits, including two employer-funded medical plans with a $0 premium for the employee-only tier.
• 401(k).
• Direct deposit.
• Career development and national promotion opportunities.
• Matching retirement benefits.
• Travel discounts.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed