Overnight Safety & Security Supervisor

Vinik Sports Group

3d•Onsite

About The Position

The Overnight Safety & Security Supervisor is responsible for providing a safe and secure atmosphere for guests and employees at the Benchmark International Arena. This role involves creating a positive impression through world-class service, safeguarding individuals, and ensuring the protection of the venue during all events. The supervisor will oversee security operations, manage staff, respond to emergencies, and maintain a clean and orderly environment.

Requirements

1-2 years of prior security experience
A minimum of 6-12 months prior leadership experience directing staff
Knowledge and skill in radio communication
Strong Leadership skills with the ability to take and execute directions
Ability to remain calm and focused during times of stress
Ability to listen effectively, take and execute directions given
Excellent verbal communication skills with strong written and oral communication skills
Ability to exercise sound judgment to diffuse volatile situations

Nice To Haves

Excellent Customer Service and Problem-Solving skills

Responsibilities

Provide all guests a positive first impression by offering world-class service
Interact with Benchmark International Arena guests, vendors, and employees in a courteous and professional manner
Provide guest with accurate arena and event information
Provide coverage of the command center, inside roving patrol, outside roving patrol and other post as directed.
Respond to any emergency in a timely manner
Work closely with Tampa Police Department and Tampa Fire Rescue
Adhere to all standard operating procedures and policies
Comply with and adhere to all conduct standards
Successfully perform and direct varied and complex tasks
Maintain a clean and neat appearance during work hours
Write accurate and detail reports on any incidents such as ejections and arrests
Log and report all activities performed during shift.
Monitor the performance, conduct, and attendance of all Security staff assigned
Responsible for the quality of the performance, conduct, and effectiveness of their assigned team as a cohesive unit
Responsible for the professional appearance of the Security team assigned to them
Responsible for the quality and accuracy of all supervisor reports and incident reports generated during shift
Responsible for roaming all areas of the arena, looking for opportunities to sanitize all unkept areas. Wipe down all surfaces while roaming the facility
Execute contactless inspection at the security screening areas on all guests that arrive for any even
Verify credentials to control access into restricted areas
Enforce all guidelines, protocols, procedures and Arena policies, as applicable
Participate in a cross-training program among multiple frontline departments
Perform other duties, as assigned
Direct oversight over the PT Security Staff