Overnight Safety & Security Specialist- ORB

Lemonjuice Solutions•Kissimmee, FL

10d•Onsite

About The Position

We are looking for a dedicated, team-oriented candidate to join our Securities team at the Orbit One Vacation Villas resort in Kissimmee, FL! This is a full-time, year-round, hourly position with an overnight shift from 10 PM to 7 AM, working 40 hours a week. Weekend availability is required. Robust benefits packages are available.

Requirements

Team-oriented candidate
Overnight shift availability
Weekend availability
Ability to patrol property by foot or vehicle
Ability to use specified equipment (e.g., flashlight, high visibility jacket)
Ability to assist owner/guests with room access
Ability to monitor CCTV, perimeter alarm system, duress alarms, and fire life safety system
Ability to lock property entrances
Ability to conduct daily physical hazard inspections
Ability to respond to accidents
Ability to contact EMS or administer first aid/CPR
Ability to assist during emergency situations
Ability to notify appropriate individuals of incidents
Ability to defuse disturbances
Ability to call for outside assistance
Ability to complete incident reports
Ability to handle interruptions and complaints
Ability to resolve safety hazard situations
Ability to escort unwelcome persons from the property
Ability to report to scenes of vehicle accidents/thefts
Ability to complete a Safety & Security shift summary/daily activity report
Ability to maintain confidentiality of reports/documents
Ability to report accidents, injuries, and unsafe work conditions
Ability to complete safety training and certifications
Ability to welcome and acknowledge owners/guests according to company standards
Ability to anticipate and address owners/guests’ service needs
Ability to assist individuals with disabilities
Ability to thank owners/guests with genuine appreciation
Ability to speak with others using clear and professional language
Ability to prepare and review written documents accurately and completely
Ability to answer telephones using appropriate etiquette
Ability to determine if emergency aid is required
Ability to administer first aid/CPR
Ability to assist during emergency situations (fire, evacuation, flood, severe weather, bomb threat, robbery, natural disasters, etc.)
Ability to notify manager/supervisor, local police, or other appropriate individuals
Ability to communicate specified information to EMS/medical personnel
Ability to defuse disturbances/altercations in accordance with company policies and procedures
Ability to summon appropriate authorities if necessary
Ability to document incidents
Ability to respond to domestic problems with owner/guests
Ability to complete incident reports for theft, accidents, physical hazards, and fire alarms
Ability to handle business interruptions and complaints (suspicious individuals, civil disturbances, noise complaints, intoxicated individuals, etc.)
Ability to call for assistance using proper code responses
Ability to conduct investigations and gather evidence
Ability to conduct interviews with relevant parties
Ability to protect the privacy and security of guests and coworkers
Ability to ensure uniform, nametags, and personal appearance are clean, hygienic, and professional
Ability to maintain confidentiality of proprietary materials and information
Ability to follow company and department policies and procedures
Ability to protect company tools, equipment, machines, or other assets
Ability to follow company and department safety and security policies and procedures
Ability to follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
Ability to follow Hazardous Material Management Program procedures
Ability to use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures

Nice To Haves

Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.
2-year Associate degree in related safety and security field or work equivalent.

Responsibilities

Patrol all areas of the property by foot or vehicle using specified equipment (e.g., flashlight, high visibility jacket) to ensure owner/guest and meeting rooms are secure and assist owner/guests with room access.
Assist owner/guests with room access.
Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system.
Lock property entrances when required.
Conduct daily physical hazard inspections.
Respond to accidents, contact EMS or administer first aid/CPR as required.
Assist owner/guests/team members during emergency situations.
Notify appropriate individuals in the event of accidents, attacks, or other incidents.
Defuse owner/guest/team member disturbances.
Call for outside assistance if necessary.
Complete incident reports to document all Safety & Security related incidents.
Handle all interruptions and complaints.
Resolve safety hazard situations.
Escort any unwelcome persons from the property without interrupting the orderly flow of property operation.
Report to scenes of vehicle accidents/thefts.
Complete a Safety & Security shift summary/daily activity report.
Maintain confidentiality of all Safety & Security and property reports/documents; release information only to authorized individuals.
Report accidents, injuries, and unsafe work conditions to general manager; and complete safety training and certifications.
Welcome and acknowledge all owners/guests according to company standards, anticipate and address owners/guests’ service needs, assist individuals with disabilities, and thank owners/guests with genuine appreciation.
Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
Respond to the scene of owner/guest or team member accidents and determine if emergency aid is required.
Administer first aid/CPR to owner/guests or team members as required.
Assist owner/guests or team members during emergency situations, such as fire, evacuation, flood, severe weather, bomb threat, robbery, natural disasters, etc.
Notify manager/supervisor, local police, or other appropriate individuals in the event of accidents, attacks, or other incidents.
Communicate specified information regarding owner/guest or team member accidents to EMS/medical personnel as required.
Defuse owner/guest or team member disturbances/altercations in accordance with company policies and procedures, including summoning appropriate authorities if necessary, and documenting incident.
Respond to domestic problems with owner/guests and call for outside assistance if necessary.
Complete incident reports to document all Safety & Security related incidents such as theft, accidents, physical hazards, and fire alarms.
Handle business interruptions and complaints, such as suspicious individuals, civil disturbances or demonstrations, noise complaints, intoxicated individuals, etc.
Escort any unwelcome persons (e.g., trespassers, loiterers) from the property without interrupting the orderly flow of property operation.
Report to scenes of vehicle accidents/thefts and document all required information.
Call for assistance using proper code responses.
Monitor Closed Circuit Televisions (CCTV), perimeter alarm system, duress alarms, and fire life safety system to ensure that any unusual behavior or emergency situation is dispatched to appropriate personnel for investigation and recorded.
Lock property entrances during designated times.
Conduct daily physical hazard inspections and report any unsafe conditions or work practices.
Complete a Safety & Security shift summary/daily activity report to ensure that all information is properly logged.
Maintain confidentiality of all Safety & Security and property reports/documents and release information only to authorized individuals.
Conduct investigations and gather evidence related to theft/fraud or lost items, noise complaints, assault complaints, food poisoning complaints, and other owner/guest complaints and incidents.
Conduct interviews with relevant parties in order to obtain statements and information related to incidents.
Protect the privacy and security of guests and coworkers.
Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
Maintain confidentiality of proprietary materials and information.
Follow company and department policies and procedures.
Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
Perform other reasonable job duties as requested.
Follow company and department safety and security policies and procedures to promote a clean, safe, and secure environment.
Complete appropriate safety training and certifications to perform work tasks.
Follow policies and procedures for the safe operation and storage of tools, equipment, and machines.
Follow Hazardous Material Management Program procedures for handling and disposing of chemicals, fertilizer, pesticides, blood borne pathogens, etc., including using Material Safety Data Sheets (MSDS).
Use proper equipment, wear appropriate personal protective clothing (PPE), and employ correct lifting procedures, as necessary, to avoid injury.
Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.