Overnight Safety & Security Associate

Catholic Charities Archdiocese of Denver • Denver, CO

3d • Onsite

About The Position

The Overnight Safety & Security Associate is responsible for ensuring the safety and security of residents and visitors within the facility. This role involves greeting and assisting individuals, conducting facility rounds, monitoring surveillance cameras, responding to emergencies, and maintaining order according to established procedures. The associate will also be responsible for accurate documentation, communicating with staff, and supporting the overall mission and values of Catholic Charities.

Requirements

• Experience working with people in crisis
• Ability to remain calm in stressful and/or emergencies
• Ability to effectively communicate verbally and in writing
• Basic knowledge of word processing and typing ability to enter participant information
• Knowledge of the service population’s cultural and socioeconomic characteristics and the appropriate techniques and practices for the participant population.
• Ability to interact effectively as a team member and independently with Agency staff and with a diverse participant base.
• High School Diploma or equivalent required.
• A current City & County of Denver Security Guard License or the ability to obtain within 30 days of hire.

Nice To Haves

• Some college or technical school preferred
• Three to six months related experience and/or training; or equivalent combination of education and experience.
• $1.00 bilingual differential available.

Responsibilities

• Politely welcome, greet, and assist all residents and visitors, providing routine information or directing them to the appropriate staff/program.
• Conduct internal and external rounds throughout the facility to monitor and ensure safety.
• Monitor surveillance cameras and public areas to ensure no improper conduct or unauthorized persons are inside the facility and/or on agency property.
• Adhere to Agency confidentiality and HIPAA expectations.
• Respond and assist as appropriate to any emergencies in the building or on the grounds.
• Follow procedures and guidelines outlined in operating guidelines manual(s) to help maintain structure and order in the living environment.
• Accurately and promptly complete all required documentation/data, including entering relevant participant information in daily logs before ending shift assignment.
• Maintain current knowledge of ongoing events and changes by reading incident logs.
• Enforce property rules uniformly and consistently.
• Respond appropriately to needs and crises, such as mediating basic interpersonal problems between residents and summoning emergency personnel.
• Communicate with other staff to resolve problems with individual participants.
• Complete necessary records and reports, including on the computer or manually, as directed.
• Provide appropriate information and referrals.
• Keep the supervisor informed on property developments.
• Support, promote, and adhere to Catholic Charities’ vision, mission, values, and Code of Ethics.
• Reflect Catholic Charities’ commitment to treating all persons with dignity and respect.
• Use creativity and innovation in program development and service delivery.
• Maintain confidentiality of resident and agency information.
• Maintain regular and predictable attendance.
• Complete security guard training and licensing.
• Complete all mandatory trainings and those required by the agency or supervisor.

Benefits

• Extensive Paid Time Off (4 weeks accrual for new employees - increasing based on tenure), promoting work-life balance.
• 15 Paid Holidays annually (shelters are 24/7, so if a holiday is worked, holiday pay is included.)
• Sabbatical Leave Program: Employees who have completed seven years of continuous full-time service are eligible for a paid sabbatical leave to support rest, renewal, and professional or personal growth. Eligible staff may take 4 weeks of sabbatical leave.
• 403b Retirement Plan with Agency contribution of 4% & match up to 2% of annual compensation.
• Choice of 3 PPO Medical Plans (90% of employees' and 75% of dependents’ premiums are paid by the Agency), Dental, & Vision starting the 1st day of the month following start date.
• May be eligible for Public Service Loan Forgiveness through Federal Student Loans, and many more benefits.
• Part-time employees (20-29 hours per week) also receive paid annual leave, company-paid holidays, and a 403b retirement plan with agency contribution and match.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED