Overnight Room Service Server

Marriott•Aspen, CO

6d•Onsite

About The Position

This position involves completing closing duties such as storing goods, breaking down items, cleaning equipment and areas, locking refrigerators, restocking, and completing a daily cleaning checklist. The role also includes setting up, stocking, and maintaining work areas, as well as inspecting the cleanliness of service items. Maintaining a clean work area throughout the day using clean-as-you-go procedures is essential. The server must follow all company and safety policies, report any incidents, and complete safety training. A professional appearance and adherence to company standards for guest interaction are required. This role involves clear communication, professional phone etiquette, developing positive working relationships, supporting team goals, and responding appropriately to employee concerns. Ensuring quality expectations and standards are met is also a key responsibility. The job requires the ability to read various formats, stand, sit, or walk for extended periods, and move, lift, carry, push, or pull objects weighing up to 50 pounds without assistance. Fine motor skills and hand-eye coordination are necessary for manipulating objects. The role may involve working on uneven surfaces and stairs, as well as reaching, bending, twisting, and stooping. Other reasonable duties may be assigned by supervisors.

Requirements

High school diploma or G.E.D. equivalent.
No related work experience.
No supervisory experience.
None

Responsibilities

Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.
Set up, stock, and maintain work areas.
Inspect the cleanliness and presentation of all china, glass, and silver prior to use.
Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
Welcome and acknowledge all guests according to company standards.
Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
Ensure adherence to quality expectations and standards.
Read and visually verify information in a variety of formats (e.g., small print).
Stand, sit, or walk for an extended period of time or for an entire work shift.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Perform other reasonable job duties as requested by Supervisors.