Overnight Residential Case Manager (Crisis Stabilization Facility)
About The Position
Provide overnight support and supervision to individuals diagnosed with serious and persistent mental illness within a crisis stabilization setting. Responsibilities include conducting routine wellness checks, providing therapeutic one-on-one interactions, supporting client safety and stability, and responding appropriately to behavioral health crises and emergency situations. Report to the crisis stabilization facility and work closely with clients and the treatment team to promote a safe, supportive, and recovery-oriented environment. Overnight staff are responsible for crisis prevention and de-escalation, crisis response, maintaining facility cleanliness and organization, documenting client interactions and significant events, and communicating relevant information to incoming staff and treatment team members. Staff play a vital role in supporting client well-being, comfort, and recovery during overnight hours.
Requirements
- High School Diploma/GED or equivalent
- 6-12 months supervised experience (work, volunteer, or a combination) with at least one of the following populations: severely mentally ill (SMI/SPMI), developmentally disabled (DD), elderly, children, or other special needs populations. A combination of work/volunteer experience and education can meet requirements.
- Skilled in communication
- Skilled in time management
- Able to respond calmly under pressure/during crisis situations
Nice To Haves
- Bachelor’s degree in Psychology, Social Work, Health, Nursing, Counseling (or similar degree with course work in psychology)
- Access to a vehicle and valid driver’s license, clean driving abstract, and valid safety check
Responsibilities
- Conduct routine wellness checks
- Provide therapeutic one-on-one interactions
- Support client safety and stability
- Respond appropriately to behavioral health crises and emergency situations
- Crisis prevention and de-escalation
- Crisis response
- Maintain facility cleanliness and organization
- Document client interactions and significant events
- Communicate relevant information to incoming staff and treatment team members
Benefits
- Health insurance: For eligible employees we pay 100% medical premiums for a PPO plan that covers full medical/dental/vision/prescription drug
- 401K, with an opportunity for agency contribution, annually
- Paid time-off (accrual beginning right at hire), eligible to begin use after completing 90 days of employment
- Monthly Cell Phone Stipend
- Fuel/gas stipend reimbursement
- Ample opportunity for overtime (time and a half pay) with the ability to pick up additional shifts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
