Director of Crisis Stabilization
About The Position
The purpose of this role is to provide expert leadership and operational oversight for all short-term inpatient crisis stabilization programs, ensuring immediate access to safe, high-quality, and compliant care, while managing patient flow, high-stakes clinical decision-making, and throughput within 24/7 operations. This position exists to: Lead and oversee the crisis stabilization continuum Ensure regulatory compliance and safety standards Provide Operational Oversight Integrate the Crisis Continuum and Flow Drive Operational Performance & Consistency Ensure Crisis Safety, Quality, and Compliance Manage Financial & Contractual Outcomes Develop and Mentor Manager-Level Leadership
Requirements
- Bachelor’s degree in Business Administration, Healthcare Administration, Social Work or related field preferred
- Minimum of (3) years of progressively responsible crisis management experience
- Minimum of (2) years of leadership or supervisory experience
- Experience overseeing multi-site operations and teams
- Valid driver’s license and ability to travel between agency locations
- Demonstrated experience in operational leadership within high-acuity behavioral health or crisis care settings
- Expertise in managing integrated care models, specifically community-based diversion and short-term inpatient stabilization.
- Strong understanding of regulatory compliance requirements and safety standards in crisis services
- Strong leadership, organizational, and problem-solving skills
- Strong communication and collaboration skills
- Ability to manage multiple operational priorities in fast-paced environments
- Ability to manage complex operational priorities and respond effectively to urgent situations
- Ability to analyze operational issues and implement effective solutions
- High level of attention to detail, organization, and accountability
- Ability to exercise sound judgment in high-risk and time-sensitive situations
- Ability to work effectively in a behavioral health environment
- Ability to maintain professionalism, composure, and effective decision-making during emergencies or operational disruptions
- Strong interpersonal skills to support collaboration across departments and external partners
- Ability to effectively communicate verbally and in writing with staff, leadership, contractors, vendors, regulatory agencies, and community partners
Nice To Haves
- Preferred experience in healthcare, behavioral health, or multi-site service environments
Responsibilities
- Lead and oversee the crisis stabilization continuum
- Ensure regulatory compliance and safety standards
- Provide Operational Oversight
- Integrate the Crisis Continuum and Flow
- Drive Operational Performance & Consistency
- Ensure Crisis Safety, Quality, and Compliance
- Manage Financial & Contractual Outcomes
- Develop and Mentor Manager-Level Leadership
- Ensure Quality, Safety & Compliance (High-Risk)
- Optimize Patient Flow & Throughput
- Drive Operational & Clinical Performance
- Workforce Development for Crisis Services
- Standardize Crisis Care Models
- Develop and Mentor Manager-Level Leadership
- Provide supervision, coaching, and performance management for staff, establish department goals and accountability standards, support staff development and operational consistency across crisis functions
Benefits
- Healthcare coverage for employee and qualified family members
- Generous vacation, paid holiday and sick leave policies
- Access to Employee Assistance Program services
- Agency-funded retirement plan with contributions equal to 5% of compensation
- Additional retirement investment opportunities with a 50% investment match of up to 4% of compensation
- Agency-funded life and disability insurance program
- Financial incentives to further employee education
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What This Job Offers
Job Type
Full-time
Career Level
Director
