Overnight Replenishment Associate

Transformco•Tamuning, GU

About The Position

The Overnight Replenishment Associate provides customer service and replenishes and relocates merchandise on and off the sales floor. The role builds and maintains advertising displays and follows company merchandising and presentation standards. It also supports stockroom organization, merchandise tracking, shipment processing, loss prevention, and customer transactions.

Requirements

High school diploma or equivalent.
One to two years of related experience.
Must be at least 18 years old.
Strong verbal, writing, and analytical skills.
Ability to lift and move merchandise, typically at least 40 pounds and potentially up to 100 pounds.
Ability to perform repetitive bending, lifting, stretching, and reaching.
Ability to be cross-trained.
Ability to understand and follow verbal and written instructions.
Knowledge of the store, its services, and merchandise locations.

Responsibilities

Make customer care and selling the top priority, greeting customers, making eye contact, offering to escort customers to merchandise, and assisting with carry-outs of large items.
Use safe practices for lifting and company-required box cutters.
Keep the sales floor and stockroom clean and accessible, including returning shopping carts and baskets and removing stray merchandise.
Communicate with the Replenishment Lead and Area Merchandise Leads about processing merchandise without a designated home.
Use the Remote Maintenance Unit (RMU) to track merchandise in the stockroom.
Follow company guidelines for Merchandise Claims & Control (MC&C), known-loss merchandise, and open or empty packages.
Understand register functions and process transactions and forms of tender.
Apply Electronic Article Surveillance (EAS) sensors to designated items and deactivate tags at sale.
Replenish and relocate merchandise and practice effective stock rotation.
Build and maintain advertising displays and fill and straighten merchandise displays according to layout and merchandise standards.
Process damaged goods in the replenishment process in accordance with the MC&C Policy.
Understand financial goals for sales, margin, and shrink and take steps to improve stockroom performance in these areas.
Assist with building displays and use the Retail Enterprise Suite (RES) printer to sign end caps and displays.
Assist with replenishing Distribution Center and common-carrier shipments, verifying information on Distribution Center labels.
Perform other duties as assigned.