Overnight Housekeeper
About The Position
The Overnight Housekeeper is part of the housekeeping team at Marriott Norfolk Waterside in Norfolk, Virginia. The role is responsible for maintaining clean, welcoming guest rooms and hotel common areas while supporting a comfortable stay and positive guest experience. The posting describes the position as a full-time opportunity and lists pay at $18.00 per hour. Duties include cleaning and preparing guest rooms to hotel cleanliness and brand standards; making beds and replacing linens; cleaning and sanitizing bathrooms; replenishing amenities; and maintaining housekeeping carts, linen rooms, and supplies. The housekeeper also cleans hallways, elevators, pool areas, and other common spaces, transports dirty linens, reports maintenance needs, and completes assignment sheets and housekeeping reports. The role calls for friendly, professional guest service, prompt responses to requests, protection of guest confidentiality, and reporting concerns or complaints to supervisors. The work involves extended periods of standing and walking, bending and reaching, handling carts and cleaning equipment, and working around cleaning chemicals and dust.
Requirements
- High school diploma, GED, or equivalent work experience.
- Basic computer skills.
- Strong verbal and written communication skills.
- Knowledge of proper cleaning methods and equipment use.
- Understanding of safe chemical handling procedures.
- Ability to lift and transport up to 25 pounds.
- Ability to push and pull carts and equipment up to 100 pounds.
- Ability to stand, walk, bend, reach, and move throughout extended shifts.
- Ability to work in varying temperatures and environments.
- Ability to work safely around cleaning chemicals, dust, and cleaning equipment.
- Ability to reach above shoulder height to perform cleaning duties.
- Detail-oriented and thorough.
- Friendly and customer-focused.
- Dependable and punctual.
- Organized and efficient.
- Able to work in a fast-paced environment.
- A team player with a positive attitude.
- Committed to maintaining high standards of cleanliness and service.
Nice To Haves
- Microsoft Office experience.
- Previous housekeeping experience.
- Hospitality or hotel experience.
- Ability to work independently and efficiently.
- Commitment to quality, cleanliness, and guest satisfaction.
Responsibilities
- Clean guest rooms according to hotel cleanliness and brand standards.
- Make beds and replace linens daily.
- Vacuum carpets, clean windows, and dust furniture, fixtures, and room surfaces.
- Replenish guest room and bathroom amenities.
- Clean and sanitize bathrooms, including sinks, mirrors, showers, tubs, toilets, and floors.
- Keep housekeeping carts clean, stocked, and organized.
- Stock linen rooms and housekeeping supplies.
- Report maintenance issues and repair needs promptly.
- Complete daily assignment sheets and housekeeping reports.
- Maintain cleanliness in hallways, elevators, pool areas, and common spaces.
- Remove dirty linens and transport them to designated areas.
- Provide friendly and professional service to guests.
- Maintain guest confidentiality.
- Respond to guest requests promptly and courteously.
- Assist coworkers and guests as needed.
- Report guest concerns or complaints to supervisors.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
High school or GED
