Overnight Frontline Worker
SHIPSHEY•Kitchener, ON
•CA$58,935 - CA$68,322•Onsite
About The Position
The Overnight Frontline Worker is responsible for providing support to program residents while working in collaboration with primary program caseworkers in a transitional housing program setting. This role involves maintaining a safe and supportive environment, engaging with clients, and performing daily operational tasks.
Requirements
- Post-secondary education in Social Work, Social Services, Health Services, or equivalent
- 1+ years Supporting the homeless population
- Knowledge of tenant population, diversity issues, anti-discrimination practices, and systemic reasons for homelessness
- Strong knowledge of Housing First Principles
- Experience working with families experiencing or at risk of homelessness
- Ability to apply principles of housing first principles approach in day to day work and interactions with clients
- Strong communication skills, assessment, risk management and crisis de-escalation
- Working knowledge of SPDAT and HIFIS
- Proficient in MS Suite (Word, Excel, Power Point and Outlook)
- A vehicle, valid driver’s license, and adequate insurance coverage
- Valid Certification in First Aid & CPR
- Training in ASIST and CPI
- Vulnerable Screening Level 3
Nice To Haves
- Working knowledge of HIFIS is an asset
Responsibilities
- Provide support to the vulnerable population of individuals in transition
- Maintain an environment that is conducive to a 24/7 person centered care and support program
- Support harm reduction and recovery-based strategies in partnership with clients
- Ensure a clean, safe, and secure environment
- Maintaining appropriate record keeping/documentation, client files, statistical and outcome measurement tools, meeting agency and partner timelines
- Conduct daily operation tasks such as inventory, supply ordering, building rounds and building rapport with program participants.
- Support primary workers with client engagement, documentation, and development and following through with case plan
- Responsible for client/resident safety
- Perform other assessments as required (i.e. mental health status exams, wellness checks, etc.)
- Perform additional duties as required/delegated
Benefits
- Staff receive training within the first eight weeks of employment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
