Overnight Frontline Worker

SHIPSHEYKitchener, ON
CA$58,935 - CA$68,322Onsite

About The Position

The Overnight Frontline Worker is responsible for providing support to program residents while working in collaboration with primary program caseworkers in a transitional housing program setting.

Requirements

  • Post-secondary education in Social Work, Social Services, Health Services, or equivalent
  • 1+ years Supporting the homeless population
  • Knowledge of tenant population, diversity issues, anti-discrimination practices, and systemic reasons for homelessness
  • Strong knowledge of Housing First Principles
  • Experience working with families experiencing or at risk of homelessness
  • Ability to apply principles of housing first principles approach in day to day work and interactions with clients
  • Strong communication skills, assessment, risk management and crisis de-escalation
  • Working knowledge of SPDAT and HIFIS
  • Proficient in MS Suite (Word, Excel, Power Point and Outlook)
  • A vehicle, valid driver’s license, and adequate insurance coverage
  • Valid Certification in First Aid & CPR
  • Training in ASIST and CPI
  • Vulnerable Screening Level 3

Nice To Haves

  • Working knowledge of HIFIS is an asset

Responsibilities

  • Provide support to the vulnerable population of individuals in transition
  • Maintain an environment that is conducive to a 24/7 person centered care and support program
  • Support harm reduction and recovery-based strategies in partnership with clients
  • Ensure a clean, safe, and secure environment
  • Maintaining appropriate record keeping/documentation, client files, statistical and outcome measurement tools, meeting agency and partner timelines
  • Conduct daily operation tasks such as inventory, supply ordering, building rounds and building rapport with program participants.
  • Support primary workers with client engagement, documentation, and development and following through with case plan
  • Responsible for client/resident safety
  • Other assessments as required (i.e. mental health status exams, wellness checks, etc.)
  • Perform additional duties as required/delegated
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