Overnight Front Office Manager

AccorHotel • Santa Monica, CA

3d • $80,000 - $85,000 • Onsite

About The Position

The Overnight Front Office Manager is responsible for the day-to-day operations of the Front Office, supervising overnight staff in all departments. This role requires ensuring high levels of performance, motivating team members, and consistently providing excellent service to exceed guest expectations.

Requirements

• 1-2 years management experience in rooms, including a solid working knowledge of the Front Office Operation.
• Demonstrated ability to resolve problems, multi-task and to be a self-starter who can work independently with minimal supervision.
• Excellent organizational, communication, motivational and interpersonal skills.

Responsibilities

• Responsible for the day-to-day operations of the Front Office.
• Supervises Overnight staff in all departments.
• Ensure high levels of performance and to motivate all the Front Office team members, focusing on his/her specific strengths and opportunities.
• Continuously committed to provide excellent service and exceed guests expectations.

Benefits

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Career development opportunities with national and international promotion opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed