Overnight Emergency Client Service Representative, ECVMC

Ethos Veterinary Health • Wilmington, NC

22h • Onsite

About The Position

Eastern Carolina Veterinary Medical Center in Wilmington, NC is hiring experienced Client Service Representatives to join their outstanding Overnight Emergency team! Eastern Carolina Veterinary Medical Center is rapidly progressing to be the premier animal referral and trauma center for the North Carolina coastal region, open 24 hours/7 days a week for Emergency Veterinary Services and referral practice offering Surgery, Orthopedics, and Animal Rehabilitation. We have CT scanning capabilities to complement our digital Xray and ultrasound services along with full in house labs. Our team is dedicated to excellence in both medicine and patient care, and we’ve worked hard to cultivate an inclusive, collaborative environment where every team member is supported and valued. Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence.

Requirements

• Experienced Client Service Representatives
• Veterinary experience required
• Previous work in emergency and/or specialty practices preferred
• Must excel at multitasking and working cooperatively with others
• Must be able to function in a professional manner in a fast paced, often stressful environment, while prioritizing responsibilities
• Excellent interpersonal, communication and problem solving skills
• Must be honest, reliable, flexible, independent
• Proven ability to work in a fast paced-team environment
• Ability to work nights, weekends and holidays are a requirement of the job
• Reliability is a must
• Fluent English skills (speaking & reading) are required

Nice To Haves

• Fluency in multiple languages a plus

Responsibilities

• Function effectively as part of a team as well as independently.
• Provide exceptional client communication and maintain a positive and enthusiastic attitude.

Benefits

• Paid Time Off benefits available upon hire
• Veterinary Social Worker on Staff at Hospital Location
• Medical, Dental, and Vision Health Insurance Plans
• Discounted Employee Pet Insurance, Pet Services, and Supplies
• 401k Planning, with Employer Matching Structure
• Referral Program
• Uniform Allowance
• Employee Assistance Program
• medical, dental, vision
• a 401k with employer match
• paid time off (including sick time)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed