About The Position

Under the supervision of the Program Director and Manager, this position is responsible for the implementation of Individual Service Plans (ISPs) to promote independence, personal skills, and a safe, secure environment for people served in our Supported and Independent Living (SLS/ILS) program. Direct Support Professional 3 (DSP 3) provides individualized, hands-on support to adults with higher needs, assisting with daily living, mobility, personal care, household tasks, and community access.

Requirements

  • High school diploma or equivalent.
  • At least one (1) year of experience working with people with developmental and/or other disabilities in individual and/or group settings preferred.
  • Experience supporting adults with complex, physical needs.
  • Knowledge of, or ability to safely use, mobility and transfer equipment such as Hoyer lifts, wheelchairs, and gait belts.
  • Ability to provide safe support with personal care, mobility, and medication administration in accordance with training and program policy.
  • Empathy and active listening skills to support individuals with diverse needs respectfully and professionally.
  • Ability to provide individualized, direct 1:1 support and build positive rapport with people served.
  • Demonstrated ability to maintain confidentiality regarding people served and other related information.
  • Strong verbal and written communication skills.
  • Ability to respond effectively in emergencies and follow crisis intervention protocols.
  • Flexibility to work variable shifts and support multiple individuals as needs change.
  • Computer proficiency (esp. Microsoft Office – Word, Outlook and web based tools, etc.)
  • Will need to be available during any disasters, per disaster plan
  • Must have a reliable phone for communication.
  • Valid certification in CPR and First Aid (training included)

Nice To Haves

  • At least one (1) year of experience working with people with developmental and/or other disabilities in individual and/or group settings

Responsibilities

  • Provide hands-on assistance with activities of daily living (ADLs), including toileting, dressing, hygiene, and personal care.
  • Assist with mobility and transfers, including weight-bearing and non-weight-bearing transfers, repositioning, and use of mobility devices such as Hoyer lifts and wheelchairs.
  • Assist with medication administration according to program policies and training.
  • Assist with meal preparation, household tasks, and maintaining a safe and sanitary environment.
  • Support individuals in following their ISPs and care or treatment plans.
  • Support individuals in accessing community resources, transportation, and benefits (e.g., SSI/SSDI, housing, social services).
  • Assist community-based activities to enhance social engagement and integration.
  • Maintain accurate records of services provided, progress toward goals, and relevant observations.
  • Communicate concerns, incidents, or changes in condition to supervisors promptly.
  • Collaborate respectfully with individuals, families, caregivers, and other service providers.
  • Interact respectfully with persons served, using appropriate tone, language, and body language at all times.
  • Respond calmly and effectively in urgent or emergency situations, following program procedures and crisis intervention protocols.
  • Work collaboratively with coworkers to provide consistent, high-quality support
  • Maintain a safe, supportive, and respectful environment for all individuals served.
  • Provide support for multiple individuals during a shift if needed.
  • Adapt schedules, routines, and responsibilities to meet changing individual or program needs.
  • Participate in required trainings, in-service programs, and staff meetings.
  • Follow all agency policies, procedures, and OSHA guidelines.
  • Collaborate with and support team members to ensure high-quality service delivery
  • Provide hands-on assistance for higher physical or mobility needs, including safe use of Hoyer lifts, wheelchairs, and other mobility equipment.
  • Other related duties, responsibilities, and special projects on an as needed basis

Benefits

  • Travel Stipend
  • Cell Phone Stipend
  • 403(b) Retirement Plan
  • Friends & Family Referral Bonus
  • Direct Deposit
  • Anniversary Bonus
  • On-the-job Training Provided

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

1-10 employees

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