Overnight Cleaner

Marriott•San Francisco, CA

About The Position

The Overnight Cleaner is responsible for cleaning and maintaining public and employee areas, including restrooms, showers, glass, floors, lights, and assigned surfaces. The role uses designated chemicals, supplies, and equipment, empties waste containers, inspects furniture for damage, and posts caution signs when needed. The cleaner reports maintenance issues and damages, contacts other departments about urgent repairs, and responds promptly to guest and departmental requests. The position also requires following company, safety, and security policies; reporting hazards, accidents, injuries, and maintenance problems; completing safety training; and storing flammable materials properly. The employee is expected to maintain a clean and professional appearance, protect confidential information, provide courteous guest service, communicate professionally, support team goals, and meet quality standards. Physical duties include moving objects, handling work-related machinery, reaching, bending, twisting, using ladders, and standing, sitting, kneeling, or walking for extended periods. Other reasonable duties may be requested by Supervisors.

Requirements

  • No high school diploma or G.E.D. equivalent is required.
  • No related work experience is required.
  • No supervisory experience is required.
  • No license or certification is required.
  • Move, lift, carry, and place objects weighing up to 55 pounds without assistance and objects over 55 pounds with assistance.
  • Push and pull work-related machinery over sloping and uneven surfaces.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Visually inspect tools, equipment, or machines to identify defects.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Move through narrow, confined, or elevated spaces and move up and down a ladder.
  • Stand, sit, kneel, or walk for an extended period across an entire work shift.

Responsibilities

  • Clean public and employee restrooms and showers.
  • Clean glass and floor surfaces in public and employee areas using designated chemicals, supplies, and equipment.
  • Dust surfaces in assigned areas and empty trash containers, ashtrays, and ash urns into proper containers.
  • Inspect furniture for tears, rips, and stains and report damage.
  • Clean and maintain lights and post caution signs to limit traffic when necessary.
  • Contact other departments directly for urgent repairs and respond promptly to guest and departmental requests.
  • Identify and report preventative or other maintenance issues in public areas or guest rooms.
  • Follow company, safety, and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials.
  • Maintain a clean and professional uniform and personal appearance and protect proprietary information.
  • Welcome and acknowledge guests, anticipate and address service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
  • Speak clearly and professionally, support team goals, and adhere to quality expectations and standards.
  • Perform other reasonable job duties as requested by Supervisors.
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