Overnight Cleaner

Planet Fitness•Columbus, OH

About The Position

The Overnight Cleaner is responsible for maintaining the cleanliness of all areas of the facility to provide members with a positive and safe experience. This is a full-time position working 10 p.m. to 6 a.m., Monday through Friday. The role includes cleaning and sanitizing restrooms, locker rooms, fitness equipment, the gym floor, and other surfaces; stocking locker rooms; monitoring safety and cleanliness; and reporting broken or missing amenities or equipment. The Overnight Cleaner also acknowledges and assists members, responds professionally to questions and concerns, and follows the club’s lost-and-found procedures.

Requirements

  • Punctuality and reliability.
  • Exceptional customer service skills and the ability to interact positively and professionally with members and coworkers.
  • Strong listening skills and the ability to empathize and problem-solve.
  • Ability to demonstrate diplomacy and use appropriate behavior and language in all interactions.
  • Must be at least 18 years of age.
  • Ability to stand and walk continually during the shift.
  • Ability to occasionally lift up to 50 pounds.
  • Ability to dilute and clean with chemicals throughout the shift.

Nice To Haves

  • Cleaning background preferred.
  • Customer service background preferred.
  • Passion for fitness and health.
  • Upbeat and positive attitude.
  • High school diploma or GED equivalent preferred.

Responsibilities

  • Greet members, prospective members, and guests while providing exceptional customer service.
  • Respond to member questions and concerns promptly and professionally, escalating them to the Assistant Club Manager as needed.
  • Maintain the neatness and cleanliness of the club.
  • Monitor the club for safety and cleanliness.
  • Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment, the gym floor, and other surfaces throughout the club.
  • Stock locker rooms with appropriate supplies and paper products.
  • Report broken or missing amenities or equipment to the Club Manager.
  • Follow the Lost and Found Policy and promptly turn in lost member property to the Club Manager or Assistant Club Manager.
  • Monitor the club and assist members throughout the shift.

Benefits

  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Training and development
  • Vision insurance
  • Wellness resources
  • Employee discounts
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