Overnight Camp Registrar

YMCA of Metro Atlanta • Clayton, GA

5d

About The Position

The Overnight Camp Registrar serves as the primary point of contact for parent communications and camp registrations, under the direction of the Office Manager. The role maintains records and assists with registration for camp families and programs while supporting a professional, organized office environment and day-to-day business activities. The position is located at YMCA Camp High Harbour at Lake Burton.

Requirements

• High school diploma or GED.
• At least 1 year of experience working with children in a structured setting.
• Must be at least 18 years old.
• Must have or be able to obtain First Aid/CPR/AED certification within the first 30 days of employment and obtain any other required certifications.
• Good understanding of Microsoft Office and basic computer software.
• Excellent interpersonal, written, and verbal communication skills.
• Ability to handle multiple tasks, work independently, solve problems, and manage time effectively.
• Strong human-relations skills and ability to communicate and manage information with peers, staff, and volunteers.
• Strong customer service skills and commitment to service and hospitality.
• Ability to manage multiple priorities and assignments with minimal supervision.
• Ability to establish, collaborate on, and maintain relationships with staff, members, volunteers, and the public.
• Ability to exemplify YMCA ideals and leadership qualities.
• Ability to pass pre-employment background, criminal-record, drug-screening, motor-vehicle-record, and reference checks according to company policy.
• Must be legally eligible to work in the United States without current or future sponsorship.

Responsibilities

• Collect and enter financial, assessment, and scholarship information in accordance with association scales, collaborating with the Executive Director when extenuating circumstances arise.
• Support or directly participate in the sale of program registrations.
• Enter camper registrations, sell program memberships, invoice first payments, and send confirmation receipts.
• Adjust and record scholarships related to special grants.
• Assist the Office Manager with finance-related functions, including accounts receivable, billing, accounts payable, inventory, purchasing, budget monitoring, bank reconciliation, and cash controls.
• Set up programs in CampMinder and/or SPIRIT according to association guidelines and activate programs for registration.
• Set up credits, refunds, and system adjustments based on Association direction.
• Help create grids and waitlists to place as many campers into camp as possible.
• Develop and maintain knowledge to respond promptly to member and prospective-member questions.
• Liaise between office staff, program staff, and camp directors about roster updates and participant information.
• Build committed and connected relationships with members, volunteers, and collaborative partners.
• Serve as the primary family contact for program registration, financial aid, and cancellation information.
• Provide timely, high-quality phone and email service to members and participants, supporting member retention.
• Handle and resolve registration concerns directly and inform the supervisor of unusual situations or unresolved issues.
• Maintain required branch and association certifications and training, including CPR/AED, Metro Atlanta YMCA New Staff Orientation, and branch emergency procedures.
• Support the Office Manager with staff onboarding as needed.
• Complete assigned CampMinder and SPIRIT training and use those systems according to established guidelines.
• Protect member privacy, including personal, participation, and financial information.
• Follow policies and procedures in the training manual and implement new policies as introduced.
• Communicate positively with members, guests, participants, and volunteers and provide assistance as needed.
• Implement YMCA safety protocols and help ensure member and staff adherence to them while supporting positive member experiences and staff safety.
• Attend required staff meetings and training.

Benefits

• The posting states that an employment and benefits package is offered through the YMCA of Metropolitan Atlanta, Inc., and describes benefits and career opportunities as excellent; specific benefits are not listed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED