Overflow Shelter Case Manager -

Friends of Switchpoint Inc•West Valley City, UT

2h•$19 - $21•Onsite

About The Position

Friends of Switchpoint is a non-profit organization dedicated to serving individuals, families, and veterans experiencing poverty and homelessness in Utah since 2014. Our mission is to empower those in need by addressing the root causes of poverty and providing personalized, comprehensive plans for self-sufficiency and community contribution. We believe in treating everyone with respect and dignity, empowering them with the skills and resources to improve their circumstances. Our guiding principles include Kindness, Leadership, Transparency, Authenticity, Positive Influence, and the Golden Rule. Our motto is 'It Takes All of Us to End Homelessness.' This role provides supporting housing services for homeless individuals or families, developing case plans to foster self-sufficiency, understanding available grants and community housing resources, and assisting clients in finding affordable housing within their budget and grant guidelines.

Requirements

Associate degree
Or equivalent in education and experience
Human Services experience.
Valid Utah Driver’s License

Nice To Haves

Bachelor’s degree preferred.
Experience with disabilities helpful

Responsibilities

Completes an initial needs assessment and acts upon critical needs appropriately and immediately.
Orients clients to housing programs, requirements, and consequences.
Assures that basic nutrition and hygiene needs are being met.
Interviews and counsels’ prospective clients for the Supportive Housing Programs Switchpoint offers.
Develops a comprehensive client-driven case plan with both short-term and long-term goals identified using SMART goals.
Monitors progress towards goals in regularly scheduled sessions.
Evaluates and adjusts case plans as needed.
Empowers clients with appropriate resources to assist with meeting goals.
Assures that specific HUD program goals are consistently being met and provides extensive case work to foster transition from homelessness to permanent housing.
Designs, coordinates, and implements Life Skills, Tenancy 101, Finance/Budgeting and other training programs aimed at learning and practicing life skills and decision-making.
Evaluates the program for effectiveness and producing changes in client behaviors.
Establishes and coordinates day and evening programs, schedules outside service providers and volunteers.
Participates in Crisis Intervention/Prevention training, Bloodborne pathogen training and other trainings deemed necessary to the position.
Cross-training new employees and job-sharing responsibilities.
Maintains client files to include conversations, warnings, progress towards goals and documentation of any incidents.
Report critical incident(s) immediately to Regional Director.
Collects data necessary to meet funding requirements and statistical reports.
Completes the initial assessments, VISPDATs, SPDATs, case management logs, exit surveys, and all incident reports in a timely manner as specified by the program.
Assures the safety of each property through frequent tours of the facilities inspecting any hazards or repair needs.
Reports any hazards to the Executive Director for immediate attention; communicates with the resident managers to ensure safety for the residents.
Facilitates the repair process in collaboration with the Executive Director and the Chief Financial Officer.
Works in collaboration with programs and other agency staff to facilitate a team environment.
Serves on committees as requested.
Participates in LHCC team meetings as requested.
Role models effective team behaviors.
Demonstrates effective communication skills in building relationships with all employees and clients.
Creates good working relationships with local welfare administrators and other area service providers, support groups, and non-profits to facilitate access to area resources for clients.
Substitutes for other staff when needs arise.