About The Position

The Outside Software Account Representative grows and expands Thryv’s SaaS client base among local businesses. The representative builds a pipeline from the ground up using self-generated and company-initiated prospecting, works toward a predetermined sales quota, and may receive current Thryv clients in their book of business for additional growth opportunities. More than 50% of the role’s work is conducted outside the home office. The representative prospects and qualifies opportunities within an assigned territory and identifies local business owners who are a fit for Thryv’s platform. The role involves securing new SaaS clients, completing defined sales and operational processes, and participating in sales meetings, call calibrations, and training. Representatives educate prospects throughout the buyer’s journey, build and manage a book of business, and work with marketing and technology teams to execute sales strategies as products are enhanced or introduced. The position is work-from-anywhere/remote-first, but requires local residence within a one-hour commute of the posted city, personal transportation, and substantial work outside the home office.

Requirements

  • At least 3 years of direct sales experience; SaaS experience is preferred.
  • At least 2 years of experience in an outbound sales role covering the full sales cycle.
  • Industry knowledge and the ability to gain a thorough understanding of Thryv’s product suite.
  • Exceptional written and verbal communication and interpersonal skills, emotional intelligence, adaptability, and relationship-building ability.
  • Time-management and organizational skills, including the ability to manage multiple priorities and competing schedules or demands.
  • Ability to work independently in a remote-first environment, conduct sales presentations, and follow established company processes and procedures.
  • Strong technical skills, proficiency in Microsoft Office, and ability to learn new programs and systems.
  • Ability to conduct more than 50% of work outside the home office.
  • Valid driver’s license and personal transportation.
  • Must live locally to the posted city, within a one-hour commute.
  • Comfort with remote work, including access to high-speed internet, an acceptable office setting, and proper business attire.
  • Drive, goal orientation, accountability, persuasive communication, and commitment to meeting sales goals and quotas.

Nice To Haves

  • Direct sales experience in a SaaS role or company.
  • A thorough understanding of the software industry and Thryv’s product suite.

Responsibilities

  • Grow and expand Thryv’s SaaS clients in the local business market.
  • Build a sales pipeline through self-generated and company-initiated prospecting to meet a predetermined quota.
  • Prospect and qualify new business opportunities within an assigned territory.
  • Identify local business owners who are a fit for Thryv’s platform and secure new SaaS clients.
  • Execute defined operational processes, including client and prospect engagement cadences, product and demo certifications, order entry, and centralized intake forms.
  • Participate in sales meetings, call calibrations, and training as needed.
  • Educate and guide prospects through the buyer’s journey.
  • Build and nurture a pipeline of prospects, close deals, and grow a book of business.
  • Partner with marketing and technology departments to execute sales strategy as solutions are enhanced and new products are released.
  • Contribute ideas and strategies to advance the company’s values, culture, and vision.

Benefits

  • World-class training.
  • Support from an established sales organization.
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