Outside Software Account Representative - Little Rock, AR

Thryv•Little Rock, AR

3d•Remote

About The Position

Thryv is hiring an Outside Software Account Representative to grow and expand its SaaS client base among local small and medium-sized businesses. The representative builds a sales pipeline through self-generated and company-initiated prospecting, meets a predetermined sales quota, and develops new business in an assigned territory. Current Thryv clients may be added to the representative’s book of business for further growth opportunities. More than 50% of the work is conducted outside the home office, while the role operates in a remote-first environment. The representative identifies prospective local business owners who are a fit for Thryv’s platform, secures new SaaS clients, and guides prospects through the buyer’s journey. The role requires executing established sales processes, including engagement cadences, product and demo certifications, order entry, and intake forms. The representative also participates in sales meetings, call calibrations, and training, and collaborates with marketing and technology teams as solutions are enhanced or new products are introduced. Thryv combines digital marketing and AI-powered software to help small businesses improve online visibility, generate leads, and compete online. Its platform includes listings management, website building, Google Business Profile optimization, reputation and review management, social media management, lead insights, and advertising budget optimization.

Requirements

At least 3 years of direct sales experience.
At least 2 years of experience in an outbound sales role with full sales-cycle responsibility.
Industry knowledge and the ability to develop a thorough understanding of the Thryv product suite.
Exceptional written and verbal communication and interpersonal skills, with emotional intelligence, adaptability, and relationship-building ability.
Strong time-management and organizational skills, including the ability to manage multiple priorities and competing schedules or demands.
Ability to work independently in a remote-first environment, conduct sales presentations, and follow established company processes and procedures.
Strong technical skills, proficiency with Microsoft Office, and ability to learn new programs and systems.
Valid driver’s license and personal transportation.
Must live within a one-hour commute of Little Rock, Arkansas.
Ability to work more than 50% of the time outside the home office.
High-speed internet, an acceptable office setting, and appropriate business attire for remote work.
Sales drive, goal orientation, ability to take responsibility for successes and failures, and ability to explain software solutions in simple terms.

Nice To Haves

Direct sales experience in a SaaS role or company is preferred.

Responsibilities

Build a sales pipeline from the ground up through self-generated and company-initiated prospecting.
Prospect and qualify new business opportunities within an assigned territory, identifying local business owners who fit Thryv’s platform.
Identify and secure new SaaS clients through networking, referrals, and company prospecting programs.
Meet predetermined sales quotas and grow local business market share.
Educate and guide prospects through the buyer’s journey, explaining how Thryv’s software can help grow their businesses.
Build and nurture a pipeline of prospects and close deals.
Execute defined operational processes, including client and prospect engagement cadences, product and demo certifications, order entry requirements, and centralized intake forms.
Participate in sales meetings, call calibrations, and training as needed.
Partner with marketing and technology departments to execute sales strategy as solutions are enhanced or new products are released.
Manage current Thryv clients added to the book of business for additional growth opportunities.