Outside Services Attendant

ClubCorp • Chesapeake, VA

3d • $14 - $15

About The Position

The Outside Services Attendant provides outstanding customer service to club members and guests while supporting golf operations. The role assists with bag handling, cart preparation, range operations, and keeping work areas clean and organized. The attendant stages and stores golf carts, making sure they are clean, functional, and ready for use, and provides other golf-related services to support a seamless experience for golfers.

The position works primarily outdoors and involves regular interaction with golfers and other club staff. Employees are expected to follow club policies and safety practices, attend daily briefings, maintain professionalism, and take on additional duties as assigned. The posting describes the general requirements of the role and notes that additional duties may be assigned to support club operations.

Requirements

• Strong communication skills and the ability to interact effectively with members, guests, and staff.
• Strong knowledge of golf etiquette, rules, and best practices.
• Positive attitude and commitment to providing outstanding service.
• High attention to detail and reliability.
• Ability to perform the listed physical activities, including lifting and carrying up to 100 pounds.
• Ability to work primarily outdoors with frequent exposure to extreme hot or cold temperatures and humidity.
• Adherence to attendance requirements outlined in the weekly schedule.
• Flexibility to work additional hours as needed and availability to work weekends and/or holidays as required.

Nice To Haves

• High school diploma, GED, or equivalent.
• Prior experience in a similar role or strong knowledge of golf.

Responsibilities

• Assist golfers with loading and unloading bags, preparing for play, answering questions, offering golf-course etiquette suggestions, and providing post-round support such as cleaning clubs and delivering them to cars as needed.
• Promote club events, course conditions, and relevant information to enhance the member and guest experience.
• Stage carts, assign them to players, track their usage, and ensure they are cleaned, maintained, and inspected for damage; report issues to the Golf Shop.
• Maintain cleanliness and organization in the cart barn, storage areas, practice facilities, parking lot, and pro shop entrance.
• Set up and manage practice areas, stocking equipment such as range balls and preparing areas for daily use.
• Collaborate with golf operations staff, including range attendants, marshals, and starters, to provide efficient service.
• Complete daily assignments to club standards, maintain work areas, and keep the Golf Shop organized and stocked.
• Assist others and take on additional tasks as assigned by management.
• Follow company, club, and department policies, procedures, instructions, and safety guidelines.
• Maintain professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
• Maintain required certifications relevant to the role and pursue personal and professional growth.
• Address and resolve challenges using available resources, working with regional and corporate teams as needed.
• Attend daily briefings and participate in required activities.
• Work additional hours as needed and be available to work weekends and/or holidays as required.

Benefits

• Medical, dental, and vision coverage for eligible full-time team members.
• Life insurance for eligible full-time team members.
• Short-term and long-term disability insurance for eligible full-time team members.
• 401(k) retirement savings plan for eligible full-time team members.
• Generous paid time off and leave programs for eligible full-time team members; time off required by applicable law is also provided for part-time team members.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed