Outside Services Attendant

ClubCorp•Oldsmar, FL

About The Position

The Outside Services Attendant provides outstanding customer service to club members and guests while supporting golf operations. The role assists with bag handling, cart preparation, range operations, and maintaining clean, orderly work areas. The attendant stages and stores golf carts and ensures they are clean, functional, and ready for use, while providing golf-related services that help create a seamless experience for golfers. The position works with other golf operations staff and completes daily assignments to club standards. It reports to the Supervisor Outside Services. Duties may include additional tasks assigned by management.

Requirements

Strong communication skills and the ability to interact effectively with members, guests, and staff.
Strong knowledge of golf etiquette, rules, and best practices.
Positive attitude and commitment to outstanding service.
High attention to detail and reliability.
Ability to lift and carry up to 100 pounds.
Ability to work outdoors with frequent exposure to extreme hot or cold temperatures and humidity.
Flexibility to work additional hours as needed to meet position deadlines.
Availability to work weekends and/or holidays as required.

Nice To Haves

High school diploma, GED, or equivalent.
Prior experience in a similar role or strong knowledge of golf.

Responsibilities

Assist golfers with loading and unloading bags, preparing for play, answering questions, offering golf course etiquette suggestions, and providing post-round support such as cleaning clubs and delivering them to cars as needed.
Promote club events, course conditions, and relevant information to improve the member and guest experience.
Stage carts, assign them to players, track their usage, and ensure they are clean, maintained, and inspected for damage; report issues to the Golf Shop.
Maintain clean and organized cart barns, storage areas, practice facilities, parking lots, and pro shop entrances, keeping them neat, safe, and free of debris.
Set up and manage practice areas, stocking equipment such as range balls and preparing areas for daily use.
Collaborate with range attendants, marshals, starters, and other golf operations staff to provide efficient service.
Complete daily assignments in designated areas, maintain work areas, and keep the Golf Shop organized and stocked.
Assist others and take on additional tasks as assigned by management.
Follow company, club, and department policies, procedures, instructions, and safe working practices.
Maintain professionalism and a commitment to excellence when interacting with members, colleagues, and staff.
Take initiative in personal and professional growth and maintain required role-related certifications.
Address challenges using available resources and work with regional and corporate teams to support club operations.
Attend daily briefings and participate in required activities.