Outside Sales Representative (Bilingual Spanish Preferred)

Charter Communications•Birmingham, AL

About The Position

As an Outside Sales Representative at Spectrum, you will represent the company’s telecommunications products through face-to-face interactions with prospective residential customers. You will visit assigned leads, assess customer needs, recommend and present suitable products, and help expand access to high-speed data and communication services. The role offers a competitive base salary plus incentives, with top performers able to earn total compensation of over $100,000 a year. Spectrum also offers free and discounted internet, TV, and mobile services.

Requirements

  • High school diploma or equivalent work experience.
  • Engaging interpersonal skills.
  • Ability to listen, formulate needs-based sales strategies, and articulate pitches to sell products and services.
  • Passion for success and a strong personal drive to sell to prospective customers.
  • Ability to travel to and from assigned territories and company facilities, including during inclement weather.
  • Familiarity with computer operating systems, software applications, and consumer and commercial communication devices such as PDAs, smartphones, routers, modems, set-top converters, and wireless devices.
  • Availability to work evenings and weekends, and as business needs dictate, to maximize prospective customer contact.
  • Ability to work independently with little or no supervision.
  • Valid driver’s license, car insurance, satisfactory driving record, and use of a reliable personal vehicle.
  • Ability to travel door to door for extensive periods through local communities.
  • Ability to lift and transport 10–20 pounds.

Nice To Haves

  • Two or more years of sales or relevant work experience.
  • Ability to read, write, speak, and understand English and Spanish.
  • Success in a previous sales position, prospecting, or cold calling; direct sales experience is preferred.
  • Knowledge of cable or telecommunications services, particularly data networking fundamentals, and ability to educate consumers about related products and services.

Responsibilities

  • Acquire new residential customers by visiting assigned leads and introducing Spectrum’s offerings.
  • Conduct consultative needs analyses and tailor product recommendations to prospective customers.
  • Present sales proposals that align with customer needs and highlight Spectrum’s solutions.
  • Complete sales documentation accurately, including dispositioning, order entry, and reporting.
  • Participate in sales meetings and training sessions.
  • Achieve monthly sales targets across high-speed data, mobile, landline phone, and video services.
  • Monitor competitors’ activities within the assigned territory and communicate relevant information to the manager.

Benefits

  • Free and discounted Spectrum internet, TV, and mobile services.
  • Competitive base salary plus incentives; top performers can earn total compensation of over $100,000 a year.
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