Outside Sales Representative (Bilingual Spanish Preferred)

Charter Communications•Summerville, SC
•Onsite

About The Position

As an Outside Sales Representative at Spectrum, you will engage prospective customers face to face in assigned territories and introduce Spectrum’s residential telecommunications products. You will learn about customers’ needs, recommend appropriate solutions, present sales proposals, and complete sales documentation. The role supports customer acquisition and satisfaction while contributing to sales targets and Spectrum’s growth. Compensation includes a base salary and sales incentives; top performers may earn total compensation of over $100,000 a year. Employees can also receive free and discounted Spectrum internet, TV, and mobile services. The position involves spending approximately 90% of working time outdoors in all seasons, with potential exposure to inclement weather, and minimal time in an office. The role includes door-to-door travel through local communities, and requires evening and weekend availability as business needs dictate.

Requirements

  • High school diploma or equivalent work experience.
  • Engaging interpersonal skills.
  • Ability to listen, formulate needs-based sales strategies, and articulate pitches to sell products and services.
  • Passion for succeeding and strong personal drive to sell to prospective customers.
  • Ability to travel to and from assigned territories and company facilities, including during inclement weather.
  • Familiarity with computer operating systems and software applications, and consumer and commercial communication devices such as PDAs, smartphones, routers, modems, set-top converters, and wireless devices.
  • Availability to work evenings and weekends, and as business needs dictate, to maximize prospective customer contact.
  • Ability to work independently with little or no supervision.
  • Valid driver’s license, car insurance, satisfactory driving record, and use of a reliable personal vehicle.
  • Ability to travel door to door for extensive periods through local communities.
  • Ability to lift and transport 10–20 pounds.

Nice To Haves

  • At least 2 years of sales or relevant work experience.
  • Ability to read, write, speak, and understand English and Spanish.
  • Success in a previous sales position, prospecting, or cold calling; direct sales experience is preferred.
  • Knowledge of cable or telecommunications services, with an emphasis on data networking fundamentals, and ability to educate consumers on related products and services.

Responsibilities

  • Acquire new residential customers by visiting assigned leads and introducing Spectrum’s offerings.
  • Conduct consultative needs analyses and tailor product recommendations to prospective customers.
  • Present sales proposals that align with customer needs and highlight Spectrum’s solutions.
  • Complete required sales documentation accurately, including dispositioning, order entry, and reporting.
  • Participate in sales meetings and training sessions to support team goals and professional development.
  • Achieve monthly sales targets across high-speed data, mobile, landline phone, and video services.
  • Monitor competitors’ activities within the assigned territory and communicate relevant information to the manager.

Benefits

  • Competitive base salary plus sales incentives; top performers may earn total compensation of over $100,000 a year.
  • Free and discounted Spectrum internet, TV, and mobile services.
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