Outside Sales Representative (Bilingual Spanish Preferred)

Charter Communications • Albertville, AL

4d

About The Position

The Outside Sales Representative represents Spectrum’s telecommunications products through face-to-face interactions with prospective residential customers. The role expands access to high-speed data and communication services, supports customer satisfaction, and contributes to Spectrum’s growth. Compensation includes a base salary and incentives; top performers may earn total compensation of over $100,000 per year. Employees can also receive free and discounted Spectrum internet, TV, and mobile services.

The position involves spending approximately 90% of the time outdoors in all seasons, with possible exposure to inclement weather, and minimal time in an office. It includes door-to-door travel through local communities and requires working evenings and weekends, as business needs dictate.

Requirements

• High school diploma or equivalent work experience.
• Engaging interpersonal skills.
• Ability to listen, develop needs-based sales strategies, and articulate pitches to sell products and services.
• Passion for succeeding and strong personal drive to sell to prospective customers.
• Ability to travel to and from assigned territories and company facilities, including during inclement weather.
• Familiarity with computer operating systems, software applications, and consumer and commercial communication devices such as PDAs, smartphones, routers, modems, set-top converters, and wireless devices.
• Availability to work evenings and weekends, and as business needs dictate, to maximize prospective customer contact.
• Ability to work independently with little or no supervision.
• Valid driver’s license, car insurance, satisfactory driving record, and use of a reliable personal vehicle.
• Ability to travel door to door for extended periods through local communities.
• Ability to lift and transport 10–20 pounds.

Nice To Haves

• At least 2 years of sales or relevant work experience.
• Ability to read, write, speak, and understand English and Spanish.
• Success in a previous sales position, prospecting, or cold calling; direct sales experience is preferred.
• Knowledge of cable or telecommunications services, especially data networking fundamentals, and ability to educate consumers about related products and services.

Responsibilities

• Visit assigned leads to acquire new residential customers and introduce Spectrum’s offerings.
• Conduct consultative needs analyses and tailor product recommendations to prospective customers.
• Present sales proposals that align with customer needs and highlight Spectrum’s solutions.
• Accurately complete required sales documentation, including dispositioning, order entry, and reporting.
• Participate in sales meetings and training sessions to support team goals and professional development.
• Achieve monthly sales targets across high-speed data, mobile, landline phone, and video services.
• Monitor competitors’ activities within the assigned territory and share relevant information with the manager.

Benefits

• Competitive base salary plus sales incentives; top performers may earn total compensation of over $100,000 per year.
• Free and discounted Spectrum internet, TV, and mobile services.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED