Outside Sales Representative (Bilingual Spanish Preferred)

Charter Communications•El Centro, CA

About The Position

As an Outside Sales Representative at Spectrum, you will represent the company’s telecommunications products through face-to-face interactions with prospective residential customers. You will visit assigned leads, assess customer needs, recommend and present suitable products, and help expand access to high-speed data and communication services. The role contributes to Spectrum’s growth and customer satisfaction and offers a competitive base salary plus incentives, with top performers able to earn total compensation exceeding $100,000 per year. Employees can also receive free and discounted Spectrum internet, TV, and mobile services. The position involves spending approximately 90% of the time outdoors in local communities in all seasons, including potential exposure to inclement weather, with minimal time in an office and exposure to moderate noise. Evening and weekend work may be required, as business needs dictate.

Requirements

  • High school diploma or equivalent work experience.
  • Ability to read, write, speak, and understand English.
  • Engaging interpersonal skills.
  • Ability to listen, formulate needs-based sales strategies, and articulate pitches to sell products and services.
  • Passion for success and strong personal drive to sell to prospective customers.
  • Ability to travel to and from assigned territories and company facilities, including during inclement weather.
  • Familiarity with computer operating systems and software applications, consumer and commercial communication devices, and devices such as PDAs, smartphones, routers, modems, set-top converters, and wireless devices.
  • Ability to work evenings and weekends, as business needs dictate, to maximize prospective customer contact.
  • Ability to work independently with little or no supervision.
  • Valid driver’s license, car insurance, satisfactory driving record, and use of a reliable personal vehicle.
  • Ability to travel door to door for extensive periods through local communities.
  • Ability to lift and transport 10–20 pounds.

Nice To Haves

  • Bilingual Spanish is preferred.
  • Two or more years of sales or relevant work experience.
  • Success in a previous sales position, prospecting, or cold calling; direct sales experience is preferred.
  • Knowledge of cable or telecommunications services, especially data networking fundamentals, and ability to educate consumers about related products and services.

Responsibilities

  • Acquire new residential customers by visiting assigned leads and introducing Spectrum’s offerings.
  • Conduct consultative needs analyses and tailor product recommendations to prospective customers.
  • Present sales proposals that align with customer needs and highlight Spectrum’s solutions.
  • Complete required sales documentation accurately, including dispositioning, order entry, and reporting.
  • Participate in sales meetings and training sessions to support team goals and professional development.
  • Achieve monthly sales targets across high-speed data, mobile, landline phone, and video services.
  • Monitor competitors’ activities within the assigned territory and communicate relevant information to the manager.

Benefits

  • Competitive base salary plus incentives; top performers can earn total compensation exceeding $100,000 per year.
  • Free and discounted Spectrum internet, TV, and mobile services.
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